Sales Support Engineer – LM-0724-8
at Lift Mart Elevators Escalators
Dubai, دبي, United Arab Emirates -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 09 Oct, 2024 | Not Specified | 10 Jul, 2024 | 3 year(s) or above | Good communication skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
JOB DESCRIPTION
- Technical Support: Provide technical expertise and support to the sales team, assisting with product demonstrations, customer inquiries, and troubleshooting issues.
- Product Knowledge: Develop and maintain a deep understanding of the company’s elevator products, including their features, benefits, and technical specifications.
- Sales Support: Assist the sales team in preparing and delivering presentations, proposals, and other sales materials. Help to identify customer needs and match them with the appropriate elevator products and solutions.
- Customer Engagement: Engage with customers to understand their needs and requirements, and provide technical guidance and support throughout the sales process.
- Documentation: Prepare and maintain technical documentation, including product manuals, technical specifications, Compliance Statements and other materials to support the sales and customer support teams.
- Product Improvement: Collaborate with engineering and product development teams to provide feedback and recommendations for product improvements based on customer feedback and market needs.
- Compliance: Ensure that all technical support and sales activities comply with relevant regulations, standards, and company policies.
Responsibilities:
- Bachelor’s degree in Engineering, Mechanical Engineering, or a related field.
- 3-5 years of experience in technical support, sales support, or a related field, preferably in the elevator industry.
- Strong technical knowledge of elevator products, including their features, benefits, and technical specifications.
- Excellent communication and presentation skills, with the ability to effectively convey technical information to both technical and non-technical audiences.
- Strong problem-solving and analytical skills, with the ability to identify and resolve customer issues and concerns.
- Ability to work collaboratively with cross-functional teams and build strong relationships with internal and external stakeholders.
- Strong organizational and time management skills, with the ability to manage multiple projects and priorities simultaneously.
- Proficiency in Microsoft Office Suite and Auto CAD
REQUIREMENT SUMMARY
Min:3.0Max:5.0 year(s)
Marketing/Advertising/Sales
IT - Hardware / Telecom / Technical Staff / Support
Sales
Graduate
Proficient
1
Dubai, United Arab Emirates