Sales Support Engineer

at  ManpowerGroup Middle East

The Role
Key Responsibilities: - Technical Support: Assist the sales team with technical aspects of telecom/industrial test & measurement equipment and Fiber Optic related tools and equipment, providing in-depth product knowledge and addressing customer queries. - Proposal Development: Prepare technical proposals, quotations, and documentation, ensuring that all client needs and technical specifications are met. - Customer Communication: Liaise with customers to understand their requirements, offering solutions and support throughout the sales process. - Product Demonstrations: Conduct product demonstrations and presentations to clients, highlighting key features, benefits, and technical capabilities. - Sales Coordination: Work closely with the sales team to ensure smooth order processing, including coordinating with logistics, inventory, and finance teams. - Market Research: Assist in identifying potential new clients and emerging markets by researching industry trends and competitor products. - After-Sales Support: Provide post-sale support to ensure customer satisfaction, including troubleshooting and technical assistance where necessary. - Reporting: Maintain and update sales reports, customer databases, and product documentation to support the sales pipeline. - Cross-Department Collaboration: Collaborate with Finance, Supply chain, and customer service teams to relay customer feedback and technical requirements. - Training & Development: Stay updated on new products and technologies, and participate in ongoing training to improve technical and sales skills.

Requirements

• Bachelor’s degree in Engineering (Electrical, Electronics, Telecommunications, or related discipline). - 3-5 years of experience in sales support within the Telecom/Industrial Test & Measurement Equipment industry. - Strong technical knowledge of test and measurement equipment used in telecom or industrial applications. - Excellent communication and interpersonal skills to interact effectively with clients and internal teams. - Ability to interpret technical data and specifications to provide accurate and relevant information to clients. - Strong organizational skills and attention to detail. - Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and familiarity with CRM software is preferred. Preferred Skills: - Experience in RF (Radio Frequency) testing or network analysis equipment. - Knowledge of industry standards and regulatory requirements in telecom or industrial sectors. - Familiarity with Fiber Optic Cable Splicing equipment and related tools - AutoCAD, MATLAB, or other engineering software is an added advantage. - Multilingual capabilities are a plus. Remuneration: - Up to AED 7000 with family Status

About the company
We lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. ManpowerGroup powers the success of many of the world’s most dynamic organizations. We deliver innovative workforce solutions that enhance competitiveness, increase efficiency and spur productivity. Combining global reach with local expertise - 3600 offices in over 80 countries - we know the changing world of work and bring a deep understanding of the companies we work for and the industries we service. ManpowerGroup entered the Middle East in December 2007 after acquiring local company Clarendon Parker, thus bringing 15 years in-depth local knowledge combined with a global footprint and industry shaping expertise and thought leadership. Manpower Middle East supports clients in the Middle East and North Africa regions. Our business is aligned to key skill specializations to ensure our clients requirements are met by expert and knowledgeable consultants that understand your industry and role requirement. Our consultants are experts in finding the right talent across all industries in a broad-range of occupations including: * IT & Telecommunications * Engineering & Construction, Oil & Gas * Banking, Finance & Legal * Sales & Business Development * Marketing, Public Relations & Communications * Human Resources & Training * Customer & Support Services (Secretarial and Administrative) * Operational, Supply Chain & Logistics * Executive Recruitment * Emiratization Solutions * Recruitment Program Outsourcing Solutions * Managed Service Provider Solutions * Talent Based Outsourcing Solutions * Outsourced Staffing Solution

Please refer the Job description for details