Sales Support Executive

at  Otis

Date Posted:
2024-09-10
Country:
Saudi Arabia
Location:
Otis Elevator Company Saudi Arabia Ltd, 11th Floor, Tower B, Zahran Business Center, Prince Sultan Street, Salamah District, Jeddah, Saudi Arabia
The role holder is responsible for supporting the sales team in delivering effective sales operations for the new equipment business by managing schedules, filing important documents and communicating relevant information. The role holder shall carry out his duties in accordance with the stipulated business policies and procedures.

Key Responsibilities

• Coordinates within the new equipment sales team by managing schedules, filing important documents and communicating relevant information.
• Supports the sales teams by contacting customers to arrange appointments.
• Liaises with clients to procure original documents from and maintains access control to sensitive documents.
• Follows up with the factories, suppliers and sub-contractors on information required by the new equipment sales team.
• Notifies the supervisors of each site of the arrival of the material.
• Assists the Senior Engineer/ Engineer in setting up sales training for teams in their departments.
• Develops and maintains filing systems so as to maintain sales records and prepare reports as required by the business.
• Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are achieved during the course of the year.
• Identifies the training and development requirements for self and agrees on them with the reporting manager to ensure that the required trainings are arranged and attended.
• Strives to achieve the highest levels of proficiency on all the competencies and skills required to perform the role.
• Keeps abreast of professional developments, new techniques and current issues through continued education and professional growth.

Minimum Qualifications

• Associate degree in Arts/Science or equivalent
• Experienced in e-log and CRM management
• Minimum of 6 years of relevant experience in coordinating sales operations in a construction/engineering organization
• At least 4 years in positions of progressively increasing responsibilities

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry’s largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click
here
.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at
careers@otis.com.

• Coordinates within the new equipment sales team by managing schedules, filing important documents and communicating relevant information.
• Supports the sales teams by contacting customers to arrange appointments.
• Liaises with clients to procure original documents from and maintains access control to sensitive documents.
• Follows up with the factories, suppliers and sub-contractors on information required by the new equipment sales team.
• Notifies the supervisors of each site of the arrival of the material.
• Assists the Senior Engineer/ Engineer in setting up sales training for teams in their departments.
• Develops and maintains filing systems so as to maintain sales records and prepare reports as required by the business.
• Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are achieved during the course of the year.
• Identifies the training and development requirements for self and agrees on them with the reporting manager to ensure that the required trainings are arranged and attended.
• Strives to achieve the highest levels of proficiency on all the competencies and skills required to perform the role.
• Keeps abreast of professional developments, new techniques and current issues through continued education and professional growth