Sales Support Intern

at  Moodys

LOCATION(S):

• MIS Support Center, 4th floor, East Tower, Eurocenter Business Center, in front of Cenada, Heredia, 40104, CR
  Line Of Business: MIS Commercial Group(COMMERCIAL)
  Entity: Moody’s Investors Service(MIS)

JOB CATEGORY:

• Students & Early Careers
  Experience Level: Early Career
  Sales Support Internship
  Job ID [7207] - Relationship Management - [Heredia, Costa Rica] - [Part Time]
  At Moody’s, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are -with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.
  If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

SKILLS AND COMPETENCIES

• Bilingual proficiency in English and Spanish: Required for effective communication with clients across the United States, Canada, and Latin America.
• Strong organizational skills: Required to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Excellent interpersonal skills: Required to build and maintain strong relationships with Relationship Managers and clients.
• Analytical skills: Desired for interpreting sales data and providing actionable insights to the team.
• Adaptability and flexibility: Preferred to handle diverse client needs and changing market conditions.

EDUCATION

• University Studies in finance, accounting, business, economics, international relations/commerce. Ideally one year ahead of graduation.
• Experience in the financial services industry in a business development, sales or client relationship role is desirable.
• Start date: March 2025.

• Provide crucial sales support to Relationship Managers to ensure an excellent level of customer-centric service is provided.
• Will be responsible for maintenance, accuracy and completeness of data entered in Sales Force, or other internal databases in relation to customer details, meetings, opportunities pricing, and fees.
• Will be responsible to draft side letters, support the opportunities and rating applications process, help draft Pricing and Method exceptions, and provide support on bespoke product request approvals.
• Will work closely with key internal stakeholders including but not limited too legal, billing/collections team, sales ops, compliance etc. to address management and customer needs, such as resolving invoice issues.
• Source and collate information in preparation for customer meetings which may include credit research as advised by the Relationship Manager.
• Generate documentation such as fee brochures and pricing letters to support pricing approvals and exceptions as it relates to the annual fee negotiation process.