Sales Support Rep Analyst 4
at Lam Research
Austin, TX 78753, USA -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 31 Jan, 2025 | Not Specified | 01 Nov, 2024 | 5 year(s) or above | Groups | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
THE GROUP YOU’LL BE A PART OF
The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.
PREFERRED QUALIFICATIONS
- NSR (non standard request) creation
- SAP Systems experience
- Presentation experience with groups and customers
- Preferred 5 years of Field/PG/CSBG/Semiconductor experience
Responsibilities:
Upgrades & New Start Support
- Works with Service Management and PG’s to define required upgrade and New Start packages
- Plan and execute to tools relocation (globally) projects supported by regional AT
- Coordinate between regional sales, service, and Lam central support (eg CSBG, Supply Chain, Sales Ops, PG)
Technical support and planning
- Partner with regional field sites to optimize IB performance and extend lifecycle of tools
- Close collaboration with CSBG to deliver winning solutions to customer and Lam
NSR creation and management for
- Non configurable Upgrades
- Configuration revision for repurposing tools
REQUIREMENT SUMMARY
Min:5.0Max:10.0 year(s)
Marketing/Advertising/Sales
Sales / BD
Sales
Graduate
Engineering
Proficient
1
Austin, TX 78753, USA
