Sales Support Representative

at  Generation Faraday

COMPANY OVERVIEW

Generation Faraday, a division of MOS Equipment, is a global leader in RF shielding solutions. Our products, including Faraday school bags, enable schools to enhance focus and security by limiting unauthorized device use during instructional time. By bridging technology and education, we support schools in creating distraction-free learning environments aligned with modern challenges.

JOB OVERVIEW

We are seeking a motivated and detail-oriented Sales Support Representative to join our dynamic team. In this role, you will play a crucial part in enhancing the sales process by providing exceptional support to our sales team and ensuring a seamless experience for our clients. The ideal candidate will possess strong customer service skills, a knack for negotiation, and the ability to analyze market trends. If you are passionate about sales and eager to contribute to a growing organization, we want to hear from you!

REQUIREMENTS

• Proven experience in a sales support or customer service role is preferred.
• Strong negotiation skills with the ability to influence decision-making.
• Familiarity with technical sales concepts is a plus.
• Excellent communication skills, both verbal and written.
• Ability to manage multiple tasks while maintaining attention to detail.
• Proficient in analyzing data and market trends to drive sales strategies.
• Experience in conducting product demos is advantageous.
• A proactive approach towards lead generation and relationship management.
  Join us as we strive for excellence in our sales processes while delivering outstanding service to our customers!
  Job Type: Full-time
  Pay: £19.24-£21.84 per hour
  Expected hours: 40 per week

Benefits:

• Sick pay
• Unlimited paid holidays

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• London IG4 (required)

Work Location: In perso

• Assist the sales team in managing customer accounts and maintaining relationships.
• Conduct product demos and presentations to potential clients.
• Engage in lead generation activities, including cold calling to identify new business opportunities.
• Analyze market trends and customer feedback to inform sales strategies.
• Negotiate terms and conditions with customers to close deals effectively.
• Provide technical sales support by understanding product specifications and addressing client inquiries.
• Collaborate with marketing teams to align promotional efforts with sales objectives.
• Maintain accurate records of customer interactions and sales activities.