Sales Support Specialist

at  HERITAGE IMMIGRATION PRIVATE LIMITED

Job Title : Sales Support Specialist
Company : Dunlin Immigration Concierge Pte Ltd
Location : Singapore
Employment Type : Full-Time

ABOUT US

Dunlin Immigration Concierge Pte Ltd is a leading consultancy firm specializing in assisting expats with valid work passes to apply for Singapore Permanent Residency. Established in 2015, we pride ourselves on providing tailored, professional, and reliable services to our clients.

JOB OVERVIEW

We are seeking a detail-oriented and customer-focused Sales Support Specialist to join our dynamic team. The ideal candidate will support the sales team by handling administrative tasks, managing client interactions, and ensuring smooth workflow processes.

QUALIFICATIONS

• Strong organizational and multitasking skills with keen attention to detail.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with CRM systems is a plus.Ability to work independently and as part of a team in a fast-paced environment.

KEY RESPONSIBILITIES

• Provide administrative support to the sales team, including managing client documentation, tracking leads, and scheduling meetings.
• Assist in preparing and delivering client proposals and presentations.
• Maintain and update client databases to ensure accurate and up-to-date information.
• Call prospective and existing clients to schedule appointments for the sales team.
• Serve as the first point of contact for client inquiries, providing prompt and professional responses.
• Collaborate with the sales and operations teams to ensure timely service delivery and client satisfaction.
• Monitor sales performance metrics and prepare regular reports for management.Identify opportunities to improve processes and contribute to a positive client experience.

At Dunlin Immigration Concierge, we value personal and professional growth. This role provides a structured career advancement pathway:

• Immigration Advisor – Associate
• Immigration Advisor
• Senior Immigration Advisor
• Team Leader
• Manager
• SENIOR MANAGEREach stage offers opportunities for increased responsibilities, specialized training, and enhanced earning potential