Sales Support Specialist

at  Tetra Pak

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what’s good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people’s lives every day.
And we need people like you to make it happen.

JOB SUMMARY

Tetra Pak has a vacancy for a Plant Components Sales Support Specialist. This professional is responsible for supporting Plant Components quotations, order management and coordination with suppliers to ensure timely delivery at agreed costs. Provide technical analysis, value proposition, pricing and margin calculations and customer presentations to support technical and commercial proposals.
This position is based in Panamá.
Tetra Pak does not offer work visa or relocation support for this role.

As Sales Support Specialist you will:

• Lead the quotation process selecting and dimensioning valves, pumps, tank equipment, instruments, and other plant components, working closely with suppliers to ensure the right components are proposed for each application;
• Collaborate with the Americas Plant Components Sales Support Team in the development of technical and commercial proposals, including customized solutions built from the Portfolio.
• Work with other services categories to produce bundle offers;
• Visit customers to analyze and understand their requests, participate in negotiations to detail the proposal, support Sales Account Managers, Customer Services Operations SO and Americas Supply Network with technical specification for the plant components;
• Create sales orders based on quotations, generating part numbers for customized items, and following up with suppliers to ensure on time and in full deliveries are met;
• Solve potential issues to deliver on time evaluating available alternatives;
• Provide technical support to internal teams and customers in terms of documentation, application, maintenance, troubleshooting and other technical aspects of the components included in the Plant Components Portfolio;
• Develop and deploy of new products and new partnerships with suppliers according to the business plan defined in alignment with the Supplier Management Team;
• Ensure compliance of Plant Component business with commercial and tax practices;
• Participate actively in internals follow-up meetings, providing the required information to understand the status of orders (current and potential) and actions included in the Operational Plan;
• Participate actively in the continuous improvement of our processes.