Sales Training Manager

at  Straumann Group

POSITION SUMMARY

The Sales Training Manager is responsible for leading monthly new hire training offerings. This individual will be a member of the Training function within the Marketing and Education department and will work closely with the Field Sales Trainer, internal SME, and Sales Leaders, anticipating and delivering support with a high degree of excellence.

MINIMUM QUALIFICATIONS

• Bachelor’s Degree in any discipline
• 5+ years’ experience designing and developing learning material

PREFERRED QUALIFICATIONS

• Bachelor’s Degree in Instructional Design, Education Technology, etc.
• Experience analyzing training needs, identifying performance gaps and root causes, and recommending solutions to achieve desired performance outcomes
• Demonstrate experience facilitating training by communicating effectively through active listening, direct communication, and feedback, and maintaining appropriate balance between providing content and allowing learners to practice
• Quick learner with the ability to work with minimal supervision in fast-paced environment
• Highly organized, detailed-oriented, and self-directed
• Excellent knowledge of learning theories and instructional design models
• Proficient with video and audio production
• Excellent interpersonal and communication skills to work well in a team environment
• Forward thinking with a proactive approach; thinking outside the box for creative solutions
• Detail-oriented with the ability to multitask to handle multiple projects
• 5+ years’ experience in the dental implant industry including account management processes and sales acumen

This position is responsible for, but not limited to, the following:

• Develop and lead monthly sales training offerings in our Andover office and virtually.
• Spearhead the Field Sales Training program.
• Knowledge of successful Project Management practices, ideally in rolling out training plans, including all training, logistics, and budgets.
• Ensure training program incorporates effective strategies to facilitate optimal learning including interactive engagement activities, audio-visual materials, instructor guides and lesson plans.
• Create and maintain proficiency tests to evaluate understanding of training materials, including evaluations of training course objectives and accomplishments.
• Evaluate new hire progress, communicate to Managers, and develop additional training plans.
• Consult with business line partners to assess and understand business needs related to training; translate business needs into clear deliverables for the training team and coach the team to address the identified training needs.
• Develop key success metrics and measures results of training on business performance.
• Monitors, measures, and evaluates the effectiveness of programs to ensure objectives continuously meet business needs, improve results in key focus areas, and promote operational efficiency.
• Searches for gaps in training content and materials that need updating to generate higher productivity among staff.
• Research new training supplies and materials that enhances training procedures while providing value to employees.
• Identifying future training needs and creating a curriculum to facilitate that training.
• Resolves any specific problems and tailors training programs as necessary.
• Travel less than 10% both domestically and internationally.
• Other related duties as assigned.

Physical Attributes (If Applicable)

• General office environment. May sit for extended periods of time
• Physically able to bend, crouch and reach continuously while performing required job tasks
• Utilize dexterity abilities to perform typing, operate a computer and other office equipment, to perform filing, and related job responsibilities and attention to detail competence.
• Physically able to spend significant time reading both on paper and on a computer.