Sales Travel Consultant
at Pruvia Integrated Limited
Nigeria, , Nigeria -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 03 Dec, 2024 | Not Specified | 04 Sep, 2024 | 2 year(s) or above | Performance Metrics,Collaboration,Teamwork,New Leads,Gds,Conversion Rate,Consultative Approach,Customer Service,Sales Performance,Key Performance Indicators,Sales Conversion,Global Distribution Systems,Professional Development,Communication Skills | No | No |
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GC Green Card |
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Description:
JOB DESCRIPTION/REQUIREMENTS
Job Title: Sales Travel Consultant
Type: Full-Time
Location: Ikeja, Lagos
Industry: Tourism
Job brief.
Our client, a leading player in the Tourism sector, seeks a highly motivated and experienced Sales Travel Consultant to join our dynamic team. The primary responsibility of this role is to generate leads, nurture them through effective follow-ups, and convert these leads into sales. The successful candidate will have a proven track record in sales, particularly within the travel industry, and will be driven to exceed revenue targets while delivering exceptional customer service.
Key Responsibilities
- Lead Generation:
- Proactively identify and generate new leads through various channels including, but not limited to, networking, referrals, online platforms, travel expos, and industry events.
- Ability to track and manage leads, ensuring a consistent and thorough approach to lead management.
- Collaborate with marketing teams to develop and implement strategies for attracting potential *customers.
- Lead Nurturing and Follow-up:
oEngage with leads through personalized communication, understanding their travel needs and preferences.
- Conduct timely and strategic follow-ups via phone calls, emails, and meetings to convert leads into clients.
- Provide detailed travel advice and present customized travel solutions that meet the client’s requirements.
- Sales Conversion and Revenue Growth:
- Achieve and exceed monthly sales targets by closing deals with new and existing clients.
- Develop and maintain strong relationships with clients to encourage repeat business and referrals.
- Offer upsell and cross-sell opportunities to enhance the value of bookings and drive additional revenue.
- Monitor sales performance metrics and adjust strategies to optimize sales outcomes.
- Take ownership of the sales process from lead generation to closing, ensuring a significant contribution to revenue growth.
- Customer Relationship Management:
- Maintain a high level of customer satisfaction by delivering personalized, high-quality service.
- Resolve any client issues or concerns promptly to ensure a positive customer experience.
- Keep clients informed of new travel offers, promotions, and updates relevant to their interests.
- Product Knowledge and Market Awareness:
- Stay up-to-date with the latest travel trends, destinations, and products.
- Attend training sessions, webinars, and industry events to continuously improve knowledge and skills.
- Utilize in-depth product knowledge to educate clients and recommend suitable travel options.
- Collaboration and Teamwork:
- Work closely with other members of the sales team and other departments to ensure seamless service delivery.
- Share insights and feedback with the marketing team to help refine lead-generation strategies.
- Participate in regular sales meetings and contribute to the overall sales strategy.
Requirements
Experience: A minimum of 2-5 years of experience in sales, preferably within the travel industry.
Knowledge of Global Distribution Systems (GDS) and visa processing is a significant advantage.
Proven Track Record: Demonstrated success in lead generation, follow-up, and sales conversion.
Customer-Centric: Strong customer service skills with the ability to build lasting relationships.
Communication: Excellent verbal and written communication skills, with a persuasive and consultative approach.
Product Knowledge: Extensive knowledge of travel destinations, products, and services.
Tech-Savvy: Proficiency in using Microsoft Office Suite, and other sales tools.
Self-motivated: Highly driven, with the ability to work independently and as part of a team.
Adaptability: Ability to quickly adapt to new situations, challenges, and technologies. MUST be able to work under pressure and handle multiple tasks simultaneously.
Key Performance Indicators (KPIs)
Lead Conversion Rate: Percentage of leads converted into sales.
Revenue Growth: Achieving or exceeding sales revenue targets.
Customer Satisfaction: Positive feedback and high customer retention rates.
Upsell/Cross-Sell Success: Additional revenue is generated through upselling and cross-selling.
Compensation
Competitive base salary with a commission structure based on sales performance.
Performance-based bonuses and incentives.
Opportunities for professional development and travel perks.
Method of application
Interested and qualified applicants should forward their CV/Resume to careers@pruviaintegrated.com as the subject should be the job title/ location.
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Responsibilities:
- Lead Generation:
- Proactively identify and generate new leads through various channels including, but not limited to, networking, referrals, online platforms, travel expos, and industry events.
- Ability to track and manage leads, ensuring a consistent and thorough approach to lead management.
- Collaborate with marketing teams to develop and implement strategies for attracting potential *customers.
- Lead Nurturing and Follow-up
REQUIREMENT SUMMARY
Min:2.0Max:5.0 year(s)
Marketing/Advertising/Sales
Sales / BD
Sales
Graduate
Proficient
1
Nigeria, Nigeria