Salesforce Administrator

at  Nissan

A Salesforce Administrator solves business problems by customizing the Salesforce Platform. They build, configure, and automate technology solutions to deliver business value. Salesforce Administrators work with stakeholders to define system requirements and customize the platform.

1. JOB KNOWLEDGE AND SKILLS:

• Product Management
• User Management
• Data Management
• Security
• Business Analysis
• Problem-Solving
• Communication
  Nice have:
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• Prior experience in the automotive or financial services industry is a plus.

• Desired experience on Marketing Cloud or similar role
• Desired experience on Experience Cloud or similar role

2. YEARS OF EXPERIENCE:

• Minimum 4 years of experience as a Salesforce Administrator or similar role

3. EDUCATION:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Salesforce certified administrator certification

BY APPLYING FOR THE ADVERTISED POSITION, CANDIDATES ACKNOWLEDGE THAT NISSAN MEXICANA AND ITS SUBSIDIARIES RESERVE THE RIGHT TO CONDUCT A PUBLIC CONDUCT SEARCH DUE TO THE SENSITIVE NATURE OF THE ASSETS AND INFORMATION INVOLVED IN THE ROLE. THIS INCLUDES, BUT IS NOT LIMITED TO, PROPRIETARY INFORMATION, FINANCIAL DATA, AND OTHER ASSETS REQUIRING SAFEGUARDING. NISSAN MEXICANA AND ITS SUBSIDIARIES ASSURE CONFIDENTIALITY AND COMPLIANCE WITH ALL LEGAL REQUIREMENTS REGARDING THE USE OF SUCH INFORMATION. BY APPLYING FOR THIS POSITION, YOU ARE CONSENTING TO THIS CHECK.

Jesus Maria Aguascalientes Mexic

JOB RESPONSIBILITIES:

• Ensuring optimal performance of Salesforce systems and products
• Maintain the platform
• Make it as easy as possible for users of any technical level to use Salesforce
• Stay current on the platform’s new tools, capabilities, and updates
• Upgrading and configuring Salesforce systems for optimized integration
• Managing Salesforce roles, profiles, sharing rules, workflows and groups
• Oversee all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions and public groups
• Resolve user support tickets
• Identify and gather requirements from users and stakeholders
• Support team members and monitor user adoption of Salesforce tools inside our organization
• Provide ongoing user training and create training materials as needed.