Salesforce Administrator

at  SMARTHOMES

WHAT YOU WILL BE WORKING ON:

• Translate company initiatives into actionable requirements within our Salesforce platform.
• Consult between involved technical teams for ongoing efforts and product strategies.
• As appropriate, recommend custom vs out-of-the-box solutions for new features or product enhancements within the platform.
• Help manage and support API integrations with authentication and access best practices.
• Mentor junior admins to encourage growth within the platform and actively assist with ongoing projects.
• Maintain a working knowledge of supported Salesforce features and products, as well as upcoming changes that impact the org. (i.e Process Builder, Flows, Data Modeling, Maps, Digital Engagement, Feedback Management, Access and Authentication, Release Updates, Lightning Experience, Feature Retirement)
• Identify opportunities for improvement when assisting with legacy features and implementations.

The Salesforce Administrator role will be responsible for ongoing enhancements and maintenance of the Salesforce platform. These responsibilities include cross-team collaboration on implementation strategies, user management, out-of-the-box capabilities vs customizations, security and visibility constraints, and peer mentorship with the other administrators. This role will be key for helping ensure that we maintain an environment that can scale as our business grows while also adapting as business needs change.