WHAT SUCCESS LOOKS LIKE IN THIS ROLE:

• Provide architecture leadership & subject matter expertise to the project team focusing on complex & innovative solutions
• Set the architectural direction, build consensus, and mediate conflicts
• Serve as the senior process, strategy, and architectural and technical lead on client implementation projects, to include analysis and discovery sessions, business process design, high-level requirements definition, scope definition, integration design and data migration planning, development, testing and UAT, training and launch
• Work closely with project team members to ensure the successful delivery of well-architected solutions
• Maintain communication with customer and/or partners, and internal teams to overcome challenges and ensure design objectives are met
• Keep up to date on administrative tasks such as documenting client issues, communicating agendas, submitting trip reports, timesheets and weekly expense reports, and updating systems-related client activity
• Identify and document business/technical requirement specifications for specific software design/development, forms, reports, interfaces, process, configuration and other relevant changes
• Share best practices with Product Management, Sales, and Marketing to enhance methods and value of the company
• Provide guidance and technical assistance on complex workflow configuration to the implementation teams as needed
• Experience with agile/hybrid development and methodologies

YOU WILL BE SUCCESSFUL IN THIS ROLE IF YOU HAVE:

• Four-year college degree or comparable work experience (technology related)
• 3-5 years of experience leading implementations with clients or working with product partners.
• 3-5 years of experience working with the Salesforce.com platform.
• Salesforce.com Admin, Advance Admin, and Developer Certifications are an asset.
• Ability to configure complex flows in Salesforce.
• Detailed knowledge of Salesforce Architecture (bulk loads/data loader).
• Strong understanding of business needs and industry-specific priorities.
• Collaborative and consultative work style.
• Strong problem solving and analytical skills.
  

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