Salesforce Consultant

at  hammerjack

JOIN OUR PROFESSIONAL COMMUNITY: FORGE CONNECTIONS, SHAPE FUTURES, TOGETHER, POWERING BUSINESSES WORLDWIDE!

Are you ready to be part of a professional community that’s ? Do you want to work with innovative technology, alongside talented professionals who share your passion for excellence? Look no further - hammerjack has the perfect opportunity for you!

ABOUT US:

At hammerjack, we’re not just another outsourcing company - we bring together skilled professionals from the Philippines with businesses worldwide, leveraging expert operations and the latest technology to create connections that empower our community. Our mission? To improve lives by fostering meaningful professional relationships and driving success on a global scale.

SKILLS AND ATTRIBUTES

• Salesforce Expertise: Proficiency in declarative Salesforce tools (eg Flows, Validation Rules) to implement and modify solutions.
• Problem-Solving: Ability to analyse issues, research solutions, and resolve smaller-scale challenges independently.
• Data Management: Familiarity with data import/export tools in Salesforce and understanding of data integrity practices.
• Basic Integration Knowledge: Awareness of common Salesforce integrations, even if not directly responsible for building them.
• Client Communication: Strong written and verbal communication to liaise with clients, understand their needs, and provide updates throughout the project and ticket/case lifecycle.
• Attention to Detail: Accuracy and alignment with client requirements in all work, minimising errors/rework.
• Plan and Organise: Ability to work autonomously, plan and prioritise workloads to meet deadlines.
• Adaptability: Open to learning new Salesforce features and processes as project requirements evolve.
• Collaboration: Working effectively with colleagues, including senior consultants and developers, to support project goals.
• Client-Centric: Approaches each task with the client’s success and satisfaction in mind.
• Commitment to Improvement: Actively seeks opportunities for growth in Salesforce knowledge and alignment with company best practices and values.
• Consultant Mindset: Demonstrates a strong consultant mindset with a focus on delivering value to clients. Understands the significance of time management and timely timesheet logging for accurate billing and project efficiency. Takes ownership of timesheet responsibilities to ensure transparent and accountable billing practices.
• Values Alignment: Consistently embodies and demonstrates the company’s core values in interactions, decision-making, and work approach.
• Professional Commitment: Dedication to information security, workplace safety, and is willing to contribute additional hours when needed to meet project or organisational demands.

EXPERIENCE

• Demonstrated experience in a consulting role, working on Salesforce implementations across varied industries to tailor solutions to client requirements.
• Strong understanding of Software Development Lifecycle processes, ensuring alignment between project milestones, development tasks, and deployment stages.
• Experience in managing project scope, meeting deadlines, and delivering on time while maintaining high quality and client satisfaction.
• Demonstrated aptitude for quickly learning new technologies and applying them to improve client outcomes and solution effectiveness.
• Proven ability to deliver IT solutions successfully from conception to deployment, ensuring seamless integration with existing systems and workflows.

KNOWLEDGE

• Salesforce Platform Fundamentals: Understanding of key Salesforce concepts, including the object model, standard vs. custom objects, and permissions.
• Declarative Tools: Knowledge of Salesforce’s declarative development tools to implement business solutions without code.
• Data Management: Understanding of Salesforce data import/export features and best practices for data hygiene, data mapping, and duplicate prevention.
• Salesforce Best Practices: Familiarity with Salesforce implementation best practices, ensuring scalable, maintainable solutions that align with platform recommendations.
• Troubleshooting Basics: Ability to assess issues, provide initial troubleshooting, and identify when to escalate to more senior consultants or developers.
• Client Communication Techniques: Knowledge of effective communication strategies for managing client expectations and maintaining positive client relationships.

Please refer the Job description for details