Salesforce Consulting Year-End Internship (Dec 24 - Feb 25)

at  PwC

JOB DESCRIPTION & SUMMARY

PwC SEAC’s Salesforce practice works with clients to provide unparalleled industry insight, business and technical expertise to help them re-imagine and deliver the ideal Customer Experience using Salesforce. We do this by leveraging behavioural economics and human-centred design grounded in commercial reality.
Our Salesforce practice spans the whole range of clients’ Customer & Digital Transformation related needs, ranging from strategy through business model design to execution. As a part of our practice, you will help our clients have the appropriate business model, which includes aligning strategy, data, people, process and technology for the digital age.
The Salesforce practice has worked with some of the biggest Asian and global brands across industries to deliver differentiated experiences and positive commercial impact. Our Salesforce practice is also a Centre of Excellence, through which we publish and deliver thought leadership and best practices on Customer Experience and Digital Implementation powered by Salesforce.
We are seeking to add to our growing team, someone who can work collaboratively across multiple teams, to deliver Salesforce-related work for clients across South East Asia and beyond. Our focus areas include Customer & Digital Transformation Strategy, Human Centered Experience & Journey Design, Channel Strategy & Design, Marketing Strategy, Sales Acceleration & Distribution Effectiveness, Service & Engagement Transformation, Voice of the Customer/ Customer Experience Measurement, enabled on Salesforce technologies.
Our Salesforce internship programme is designed to provide students hands-on experience working alongside highly trained PwC professionals on real-life client projects.

SKILL REQUIREMENTS

• Penultimate year students from reputable universities with a focus in Information Technology or Computer Science are preferred but students with other degrees are also welcome to apply
• Excellent academic and co-curricular achievement record
• Keen interest in upskilling for technology trends, and openness to learning new tools and adapting how you work
• Interest and/or experience with the Salesforce platform
• Strong learning skills to understand Salesforce product portfolios and backend technology
• Ability to produce deliverables within a diverse, fast paced environment and to collaborate effectively across global teams and juggle multiple projects/initiatives simultaneously
• Proficient in MS Office, PowerPoint, and Google Workspace tools (eg. Google Sheets, Google Slides)
• Good written and verbal communication skills with the ability to articulate ideas clearly
• Ability to foster a positive working environment by building relationships with team members
• Highly motivated, enthusiastic, confident and creative

OTHER REQUIREMENTS

• Collaborate with internal stakeholders to support client projects
• Assist with hands-on task on Salesforce platforms
• Contribute to business documentation and diagramming
• Support with research, concept testing and usability testing
• Actively participate in business development activities
• Demonstrate critical thinking and the ability to bring order to unstructured problems
• Proactively seek guidance, clarification and feedback
• Effectively work in a team environment with people from multiple backgrounds and skill sets

OPTIONAL SKILLS

Desired Languages (If blank, desired languages not specified)

Please refer the Job description for details