Salesforce CPQ Administrator

at  OPSWAT

OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.

THE POSITION

OPSWAT is looking for a Salesforce CPQ Administrator to join our CRM Platform team. In this role you will be responsible for supporting our business by administering and configurating our Salesforce CPQ system that is the heart of our company. This role requires someone with strong working knowledge on the Salesforce CPQ platform.
By nature, you have a strong knowledge on quote to cash process. You should have the ability to collaborate with business stakeholders and business systems analysts to deliver CPQ enhancements. You will need to have experience working in an agile and sprint environment. The ideal candidate should be knowledgeable and capable of handling SFDC and CPQ administrative tasks and small to medium sized projects concurrently.
This position is onsite based in our San Francisco office and work closely with our business systems analyst, architect, and members from Product Ops and Rev Ops teams.

WHAT WE NEED FROM YOU

• Bachelor’s Degree in MIS, Computer Science or equivalent.
• Salesforce Administrator Certified. Preferably Advanced Administrator, Platform App Builder, and/or CPQ certified.
• A Minimum of 3-5 year of experience with Salesforce.
• Experience working in an Agile environment.
• Experience working with Sales Ops, Revenue Ops, and Deal Desk
• Solid understanding of Salesforce data storage, object model, security model, etc.
• Experience with Microsoft Office suite and Jira.
• Experience supporting third-party application integrations (i.e. HubSpot, ZoomInfo, Customer Portal).
• Solid experience with the typical Salesforce tools (DataLoader, Workbench, etc.).
  OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
  Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.

• Administrator and configure our Salesforce CPQ environments.
• Perform testing on proposed features before deploying into production.
• Independently and/or work closely with our BSA to review requests and troubleshoot Salesforce system issues.
• Understand Salesforce technical deficiencies, define root causes, test potential solutions, and implement resolutions.
• Effectively communicate with our Products Ops, Rev Ops, and Order Management to gather details and deliver Salesforce solutions.
• Work within an Agile, Sprint, and Jira environment with proper documentation.