Salesforce CPQ Engineer

at  Splunk

Splunk is here to build a safer and more resilient digital world. The world’s leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it’s our people that make Splunk stand out as an amazing career destination and why we’ve won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your “million data points”. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.
Role: As a Salesforce Engineer, you will be responsible for the design, development, and maintenance of SFDC CPQ application. Additionally, you will also work with the end-users and their management to improve processes and workflows.

REQUIREMENTS:

Technical Skills:

• 6+ years of proficiency in deploying and maintaining large scale, technically complex solutions on Salesforce and associated ecosystem
• Experience integrating the Salesforce platform with internal and external systems
• Deep understanding of overall Salesforce ecosystem
• Programming background using one or more of the languages such as APEX, Visualforce, Java, Python
• Enterprise integration architectures such as SOA, RESTful, ETL
• A deep understanding of software testing with knowledge on building test plans and executing them in unit, functional and user acceptance test cycles.

FUNCTIONAL SKILLS:

• Deep understanding on CPQ, SaaS and subscription billing processes.
• Understanding of Quoting, Opportunity Management & Order Management processes is preferred.
• Strong problem solving, critical thinking, and analytical skills to set up and interpret logic, data tables, and rule relationships
• The desire to learn and apply new technologies
• Ability to self-train quickly and pick up new skills as necessary
• Understanding of cloud offerings market space concepts
• You have good interpersonal skills
• Experience in translating customer business requirements into workable technical solutions, either as a software solution or a re-engineering initiative is required.

EDUCATION:

• Bachelor’s degree preferably in Computer Science, Management Information Systems, or equivalent years of industry experience.

• Design, configure, administer and customize SFDC CPQ including, but not limited to, Apex code and supporting test classes, Custom Objects, Workflow Rules, Custom Fields, Validation Rules and Visual Force Pages.
• Develop and maintain technical design documents related to system architecture.
• Maintain a comprehensive view of all business system processes and users, to understand functional impacts with regard to configuration, process, workflow and reporting.
• Support the integration of CPQ application to the SAP ERP.
• Responsible for owning system configuration and user setup as needed. Configure fields, workflows, roles/permissions, page layouts, custom objects, custom record types, reports, saved searches and dashboards.
• Experience in crafting/updating system documentation including configuration changes, data mapping requirements, functional designs, test cases and deployment plans as needed for the engagement.
• Documenting, maintaining standardization and dedicatedly seeking ways to constantly improve processes & procedures.
• Validate software quality and conformance to specifications and business requirements through unit-functional testing, and identify the root cause of defects and develop fixes in the system.
• Work with management, Project Managers, Business Analysts and Finance Business team to scope work and produce estimates.
• Collaborate closely with other solution architects to define and implement effective and efficient solutions to business challenges and opportunities.
• Provide pre- and post-implementation technical support.
• Working with SFDC support to resolve issues with Subscription Billing and related applications. Maintain smooth operation and performance of the platform.
• Ability to prioritize to ensure work is done in a timely and high-quality manner.
• Ability to adapt to changing priorities of the business and seek out ways to develop new skills.