SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.

What You’ll Do

• Support development of the environment including customization of objects, fields, layouts, reports, dashboards, and security.
• Identify improvement opportunities to optimize system processes.
• Work with subject matter experts to design and implement Salesforce functions and processes.
• Respond to maintenance and user support requests, troubleshoot system issues and resolve them in a timely fashion to minimize the impact on users.
• Create and maintain training documentation and perform user training.
• Training for new Salesforce users including process requirements.
• Help promote best practices in Salesforce usage.
• Help implement and roll out add-ons and integrations.
• Make users aware of new features.
• Document Salesforce processes and procedures

Experience You’ll Bring:

• A minimum of 4 years of hands-on proven SalesForce Development experience
• 3 years of programming experience (ability to create APEX triggers/classes), and experience with Visual Force.
• Experience with Force.com tools, such as Data loader and Visual Workflows
• Excellent oral and written presentation and communication skills
• Solid understanding of basic sales processes
• Excellent oral and written presentation and communication skills
• Strong problem-solving abilities individually and within a team, across various platforms.
• Self-starter organized and attentive to detail.
• Creative, energetic, positive attitude.
• Collaborates well with others.

Nice to have:

• Salesforce Administrator Certification
• Salesforce Developer Certification

LI-SI1

If you want to bring your ideas to life, apply at SOTI today.
We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify People & Culture at
careers@soti.net.
Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee

• Support development of the environment including customization of objects, fields, layouts, reports, dashboards, and security.
• Identify improvement opportunities to optimize system processes.
• Work with subject matter experts to design and implement Salesforce functions and processes.
• Respond to maintenance and user support requests, troubleshoot system issues and resolve them in a timely fashion to minimize the impact on users.
• Create and maintain training documentation and perform user training.
• Training for new Salesforce users including process requirements.
• Help promote best practices in Salesforce usage.
• Help implement and roll out add-ons and integrations.
• Make users aware of new features.
• Document Salesforce processes and procedure