Salesforce Leader - UKI

at  Astound Commerce

ABOUT ASTOUND DIGITAL

Astound Digital is a global digital commerce company that provides end-to-end services—from creating a data-driven strategy and delivering UX services to building an ecommerce solution for a variety of clients such as Cartier, Neutrogena, Puma, Diageo, Adidas and L’Oréal. With 20+ years’ experience, 1,400+ ecommerce specialists, more than 3,000 projects completed, and dozens of industry accolades, we excel at maximizing the brand and business value of every digital commerce touchpoint. Astound Digital currently operates in 14 countries with 20 offices worldwide

SUMMARY:

As a Salesforce Leader, you’ll spearhead our UK based Salesforce practice, shaping strategy and driving innovation. This role collaborates cross-functionally with sales, delivery teams, clients, and partners to design, build, and grow this critical capability. We are looking for well rounded, seasoned delivery professionals with experience across a range of clouds and industries

QUALIFICATIONS:

• 10+ years of Salesforce experience
• 7+ years experience estimating RFP/pursuits and documenting assumptions that underpin the estimate
• 7+ years experience delivering Salesforce implementations
• 5+ years of team leadership experience
• Strong consulting ability to lead functional discovery workshops and design sessions
• Proven track record implementing complex integrations
• Expertise in program/project oversight, governance, and quality management
• Exposure to multiple clouds - sales, service, revenue, field service, etc.
• Experience in overseeing delivery and expansion of accounts
• Experience with complementary solutions/technologies for data, telephony, and back office functions

JOB PURPOSE

We’re looking to add a dynamic Salesforce Leader to the Astound Digital UKI team that can play a role in both Go-to-Market and delivery oversight

RESPONSIBILITIES:

• Practice Leadership: Provide vision and thought leadership for the UKI Salesforce practice. Publish expertise through articles, events, and go-to-market initiatives.
• Delivery Excellence: Oversee delivery quality, ensuring projects align with strategic objectives and Salesforce best practices. Guide implementation approaches across requirements, integration, payments, and quality assurance.
• Solution Innovation: Develop transformative strategies to optimize the Salesforce customer experience, drive revenue growth, increase efficiencies, and reduce costs through enablement and omnichannel integration.
• Salesforce Expertise: Maintain deep expertise in Salesforce’s evolving capabilities. Leverage product knowledge to recommend innovative solutions for the UKI market that maximize customer outcomes