Salesforce Service Cloud Platform Manager

at  Compare The Market

Our purpose is to make great financial decision making a breeze for everyone, and that purpose drives us every day.
It’s why we’re on a mission to create an automated quoting engine, with the simplest of experiences, wrapped in a brand everyone loves!
We change lives by making it simple to switch and save money and that’s why good things happen when you meerkat.

• Platform Expert & Optimiser: Be a Service Cloud subject matter expert, collaborating with stakeholders to ensure the platform aligns with business needs and Salesforce best practices. Monitor and optimise workflows for performance and scalability, while staying updated on industry trends and releases.
• Solution Builder & Technical Guide: Support Customer Operations by delivering non-functional requirements that drive customer outcomes. Use your skills in Visualforce, Lightning, and Salesforce Flow to build custom solutions, deciding when to use declarative versus programmatic approaches.
• Documentation & Knowledge Sharer: Create and maintain technical documentation and training materials, supporting long-term knowledge sharing and platform sustainability.
• Integrator & Security Advocate: Ensure effective platform integration across enterprise systems, manage user permissions, and uphold information security standards for both internal and third-party users, promoting a controlled and secure environment