Salesforce Solution Specialist

at  LYNEER CORP SINGAPORE PTE LTD

1. LEADERSHIP AND OWNERSHIP

• Serve as the primary point of contact for all Salesforce-related discussion, providing leadership throughout all project phases (Foundation, Build, UT, Testing[SIT & UAT],Data migration and Deployment[Go live and Hypercare]).
• Collaborate with Project stakeholders to align Salesforce solutions with business objectives and project goals which include both client and Capgemini team.
• Act as a bridge between onshore stakeholders and the offshore team, ensuring seamless communication and task execution.
• Define Salesforce scope, timelines, and deliverables in collaboration with project stakeholders.
• Develop and maintain Implementation plans, tracking progress and identifying risks, dependencies, and mitigation strategies.
• Adherence to project budgets & timelines, and quality standards of all project deliverables.
• Conduct regular status meetings(Daily, weekly, monthly) and prepare detailed reports for stakeholders and leadership based on meeting requirements.

KEY SKILLS:

1. Extensive knowledge and hands-on experience with Salesforce Sales Cloud, Service Cloud, Marketing Cloud, Field Service, and Experience Cloud.
2. Proficient in designing scalable Salesforce solutions, including data models, security models, workflows, custom objects, and integrations 3. Deep understanding and proven experience in integrating Salesforce with SAP ERP systems for master data and transactional data synchronization.
3. Expertise in handling integrations for manufacturing and sales client to streamline operations, improve data accuracy, and enhance cross-system communication 5. In-depth understanding of the sales and service domain, with experience in implementing Salesforce solutions tailored for CPG sector.
4. Familiarity with industry-specific processes, including order management(Sales and Work), inventory tracking, field service operations, and customer relationship management (CRM).
5. Proven ability to manage and mentor offshore teams effectively.
   Excellent leadership, communication, and stakeholder management skills