Salesforce Solutions Consultant

at  Northern

ABOUT NORTHERN

Headquartered in London, Ontario, Northern is an integrated digital solutions agency that specializes in helping leading Retail and Public Service brands navigate digital change. Leveraging our industry expertise and deep understanding of our clients’ businesses, we collaborate to design, create, and enable tailored digital experiences that drive growth. We have strategically assembled a group of innovators who have a passion for technology, design, and improving digital experiences.

KNOWLEDGE, EDUCATION & EXPERIENCE REQUIRED

• 5+ years’ experience with planning, selling and/or delivering Salesforce projects
• Excellent communication skills, written, verbal, and interactive when online
• Bachelor’s / Postgraduate degree or professional qualification in Business, Computer Science, Marketing, or a similar field of study
• Salesforce Consultant certifications
• Active in the Salesforce community
• Experience supporting with pre-sales
• Sales/Service Cloud Experience required
• B2B/B2C Commerce Experience required
• Experience with Salesforce Marketing Cloud

BONUS SKILLS!

• Salesforce Architect Certification(s)
  Since its founding in 2015, Northern has grown to over 155+ employees working together to help leading brands across North America navigate digital transformation. As one of only 3% of agency partners awarded Google Premier Partner status, and a Facebook Marketing Partner, Northern is a leader in digital marketing and advertising excellence. Our campaigns have been recognized as best-in-class by the Google Premier Partner Awards, Search Engine Land Awards, the Canadian Search Awards, and more.
  Northern’s continued growth, strengthened by our strong company culture, has led to multiple recognitions by Great Place to Work® Canada, including Best Workplaces™ in Canada, in Ontario, for Women, Inclusion and for Hybrid Work.

• Collaborate with other sales team members to develop tailored solutions and proposals, demonstrating the value of Salesforce implementations.
• Conduct product demos, technical discovery sessions, and assist in drafting SOWs for potential clients.
• Provide technical expertise to shape sales strategy, identifying opportunities for upselling or cross-selling Salesforce products.
• Lead the design and development of Salesforce solutions, ensuring alignment with business objectives and best practices.
• Gather and analyze requirements, translating them into scalable and efficient Salesforce configurations.
• Develop and maintain documentation to support sales efforts and ensure clear communication of solution capabilities to clients.
• Lead and participate in client meetings and presentations, effectively communicating technical concepts to non-technical audiences.
• Share knowledge and best practices to promote professional development within the team.
• Identify opportunities to enhance processes and maximize the value of Salesforce within the organization.