Sandro, Concession Manager, Full Time

at  Brown Thomas Arnotts

Galway, County Galway, Ireland -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate04 Dec, 2024Not Specified07 Sep, 2024N/AMerchandising,Team Development,Product Knowledge,Customer Engagement,Customer Experience,Creativity,Operations,Returns,Learning,Customer ServiceNoNo
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Description:

GET TO KNOW US

Sandro’s DNA is intimately related to Paris. Through its collections, the Brand expresses the essence of cool and chic Parisian spirit, the French effortless elegance, with a unique twist

KNOW WHAT WE’RE LOOKING FOR

Previous management experience required

KNOW HOW WE WORK

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.
We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.
We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.

Responsibilities:

Job Purpose: To efficiently manage the daily operation of the store, including sales, customer service, operations and administration, communication, merchandising, and team development.
Responsibilities

Sales & Service

  • Meet personal and store sales targets
  • Assist in the tracking, monitoring, and communication of business results
  • Ensure an elevated level of sales and service is practiced by all associates; lead by example
  • Continue to develop personal sales techniques and assist in the development of associates’ sales techniques to maximize sales
  • Ensure all sales related policies and procedures are maintained
  • Demonstrate an in-depth knowledge of the merchandise, and develop product knowledge among the staff
  • Ensure all associates provide the highest level of customer service
  • Build and maintain repeat clientele by utilizing personal client book and assisting staff with utilizing their client books
  • Resolve all client problems and complaints quickly and effectively
  • Assist sales associates with various customer service issues (i.e. dissatisfied customers, returns, defective merchandise)


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Retail Industry

Sales / BD

Retail Management

Graduate

Proficient

1

Galway, County Galway, Ireland