LET’S TALK ABOUT YOUR QUALIFICATIONS AND EXPERIENCE:

• Minimum of 8+ years of BASIS experience.
• Strong leadership and team management skills.
• Certifications in S/4 HANA Technical, Cloud ALM, BTP are desirable.
• Good S/4 HANA Experience.
• Provide support to operational activities and ensuring efficiency and alignment with project goals.
• Strong Experience in SAP database administration (HANA/MS SQL/MAX DB).
• Exhibit expertise in Change Management and Incident Management.
• Excellent communication and presentation abilities.
• Ability to deliver exceptional service to the customer and stakeholders.

CAPGEMINI AUSTRALIA HAS DEVELOPED AND MANAGES, PROCESS ORIENTATED MANAGEMENT SYSTEMS COMPLIANT TO THE REQUIREMENTS OF ISO9001, ISO27001 AND ISO14001. WE ARE COMMITTED TO DELIVERING SECURE SOLUTIONS AND SERVICES THROUGH STATE-OF-THE-ART PROCESSES AND CONTINUAL IMPROVEMENT FRAMEWORKS IN LINE WITH INDUSTRY BEST PRACTICES AS WELL AS CONTRACTUAL, STATUTORY, AND REGULATORY REQUIREMENTS.

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ROLES & RESPONSIBILITIES:

• Coordinate and manage Business As Usual (BAU) activities and continuous improvements.
• Regular interaction with the customer to provide BAU updates.
• Collaborate with internal IT teams and third-party vendors for performance optimization and to meet security compliance of the SAP system.
• Adhere to SAP release practices and change management standards.
• Provide hands-on support for all BASIS tasks including system copy, client copy, upgrades, patching, HANA/Java CTS+ support, and Content Repository/Open Text configuration for archiving.
• Perform SAP system upgrades (ABAP/Java, Database: Oracle/HANA).
• Manage SAP and non-SAP connectivity, performance, high availability, and disaster recovery.
• Maintain daily operational procedures, task schedules, and documentation to ensure a stable SAP operating environment.
• Utilize Revtrac for SAP transports and JAMS for job scheduling.
• Demonstrate strong analytical and problem-solving abilities.
• Troubleshoot and resolve issues to optimize system performance.
• Conduct SAP database administration (HANA/MS SQL/MAX DB), monitoring, and performance tuning. Certification is a plus.
• Configure and support SSO/SAML/SSL/SNC on all SAP systems.
• Support additional SAP applications like Solution Manager, Portal, and SAP PI/PO.
• Provide on-call production support to resolve production issues during business execution.
• Exhibit expertise in Change Management and Incident Management.
• Experience with Cloud services like MS Azure is an advantage.
• Operate within systems like SUSE Linux and Windows.
• Display excellent communication and interpersonal skills.