SAP Concur: Data Services Consultant with French or German

at  SAP

WE HELP THE WORLD RUN BETTER

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
Are you interested in data processing? Do you want to work directly with customers and engage with professionals in data analytics fields? Do you want to feel empowered to assume responsibility and make decisions? Are you curious and fond of searching for innovative solutions to solving problems?
Reporting Services is a team within SAP Concur that provides data analytics consultation, IBM Cognos report-writing services, and trainings to customers who use IBM Cognos reporting suite in SAP Concur ecosystem. Our consultants gain technical expertise in range of market-leading Business Intelligence solutions. They are expected to independently deliver report’s specifics and data outputs to our customers to help them efficiently manage their travel spending.

REQUIREMENTS:

• Fluency in French or German
• Bachelor’s or Master’s degree in Finance and/or IT
• 2+ years in a related customer service role
• Advance knowledge of MS Excel (e.g. vlookup)
• Experience with BI solutions (IBM Cognos or similar)
• Exceptional English
• Analytical thinking and problem solving
• Excellent communication and presentation skills
• Displays passion for & responsibility to the customer
• Consulting skills and the ability to find unique solutions to business challenges
• Team player

• Manage a portfolio of clients and work with each client to craft a reporting strategy
• Recommend best practice reports for specific client profiles and/or industries
• Create client-requested reports or dashboards
• Effectively manage client expectations and communication
• Occasionally conduct online or in-person training for clients
• We are looking for a tech savvy colleague that enjoys working in a client-facing position.