SAP Partner Support iXp Intern

at  SAP

WE HELP THE WORLD RUN BETTER

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

ABOUT THE SAP INTERNSHIP EXPERIENCE PROGRAM

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.

WHO YOU ARE:

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• To apply for an internship, you must be a student currently enrolled in an academic institution
• University Degree/Student in Business/IT preferable
• Problem-solving and analytical skills, and proven experience in effective handling of high volume of tasks in short timeframes
• Creative thinking, willingness and ability to quickly learn new concepts and technologies
• A pro-active and result-oriented team-player with strong communication skills, passionate about his/her work
• Ability/openness to work well in a multicultural and multinational environment
• Able to work independently and take ownership of assigned tasks
• Experienced IT User – Outlook, Excel, Word, PowerPoint
• Fluent in English and additionally a European language is a benefit (German, French or Spanish preferable)
• Proven experience in improving efficiency on processes
• Proven track record of positive communication with project stakeholders

WHAT YOU’LL DO:

Position Title: SAP Partner Support iXp Intern
Location: Galway
Start date: August 2024

IN THIS ROLE, YOU’LL:

You will play a key role in the Partner Services Hub. The role involves:

• Developing a clear understanding of what an SAP Partner is and an awareness of the tools and resources available to SAP PartnerEdge Partners.
• Answering direct queries (via phone, email and live chat) from Partners, regarding administrative and operational aspects of their Partnership with SAP
• Collating and presenting information to SAP stakeholders on current processes in place, and proposals to improve processes, with the aim of improving the Partners’ overall experience with SAP.
• Aligning with other key roles within Partner Experience Delivery in order to support SAP Partners and provide a great Partner Experience. The focus of this role is mainly reactive, and you will need to build a strong relationship with the key Stakeholders that operate in your Market Unit.