Schedule, Refinement & Dispatch Manager

at  OVO Energy

Bristol, England, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate22 Dec, 2024GBP 41637 Annual24 Sep, 2024N/AInformation Gathering,Gears,Customer Service,Customer Experience,Professional Development,Service Delivery,Communication SkillsNoNo
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Description:

WHERE YOU’LL WORK:

At OVO, we understand that a one size fits all approach doesn’t work for everyone. That’s why we created the OVO Way of Flexibility.
All our roles are hub based (Bristol, Glasgow or London), providing a dedicated space for collaboration, connection and teamwork. You’ll also have the flexibility to work from home.

OH, AND ONE LAST THING…

We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you! If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Responsibilities:

ROLE OVO-VIEW

Team: Fulfillment
Salary banding: £35,884 - £41,637
Experience: Mid-level
Working pattern: Full-Time
Reporting to: Simon Clarke, National Schedule Refinement & Dispatch Manager
Sponsorship: Unfortunately we are unable to offer sponsorship for this role.
This role in 3 words: Dynamic, Ownership, Ingenuity
Top 3 qualities for this role: Communication. Organisation. Resilience

IN THE WORDS OF THE TEAM, YOU SHOULD LEAVE YOUR CURRENT ROLE FOR THIS ONE BECAUSE….

“Joining our team offers a unique opportunity to contribute your skills and experience, fostering a collaborative environment where you can grow professionally while making a meaningful impact on the team’s objectives.”

THIS ROLE IN A NUTSHELL:

This is an important role that requires specialist skills in the overall delivery of all end-to-end member outcomes and high quality services delivering to time, cost and quality for your region. We want you to build and develop your team of Schedule Refinement & Dispatch Specialists, so they are empowered, engaged and motivated to set their own direction, agree goals and objectives that align to the wider Field Services objectives and goals and ensure the effective and swift resolution of escalations. If you can thrive and succeed in an environment that will require you to manage the conflicting demands and tensions of a busy field operation there is plenty of opportunity to make a difference.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT Software - Other

IT

Graduate

Proficient

1

Bristol, United Kingdom