Scheduler, Department of Surgery

at  RWJBarnabas Health

Req #: 0000169953
Category: Clerical / Administrative Support
Status: Full-Time
Shift: Day
Facility: Newark Beth Israel Medical Center
Department: Dept. of Surgery #755

QUALIFICATIONS:

Required:

• High School Diploma
• A least 1 year of surgical scheduling experience required
• Demonstrate professionalism and strong customer service skills required

SCHEDULING REQUIREMENTS:

• Shift- 8:30am- 4:30pm
• Monday-Friday
• Full Time

• Understands the process for pre-certification/pre-authorization from insurance companies for imaging and procedures
• Understands basic principle of insurance coverage
• Obtain insurance information, demographic information and authorizations as needed
• Coordinates surgeries for Department of Surgery Communicates with Physician/s per their schedules Review patient history and medications to ensure accuracy in EMR and verify medical and or specialist clearance needed prior to surgery
• Call patients to advise of timeframe for surgery
• Communicates with patients to coordinate surgery day, arrange for pre-op testing, arrange pre/post-op visits as per individual physician protocol
• Contacts referring physicians, provides surgery information and any pre-op orders needed for H&P and/or medical clearance
• Interact with clinical staff as needed ensures all pre-op orders are created and faxed to appropriate facility/s and or sent to patient, including labs, EKG, chest x-ray, urine testing, and/or communicates with patient prior to surgery to go over consents, surgical estimates, insurance authorizations; responsible for collecting monies due prior to surgery
• Completes all SSI disability forms and Letters of Medical Necessity for insurance information, as well as explain benefits to patients preparing for surgery
• Responds professionally and pleasantly to telephone messages
• Obtains adequate/accurate information and delegate information appropriately
• Maintains communication with physicians, mid-level providers, patients hospitals, insurance companies
• All other duties assigned