Scheduling Administrator

at  Blanchardstown and Inner City Homecare

Blanchardstown & Inner-City Home Care is a not-for-profit home care company operating in parts of Dublin 1, 7 & 15. We are committed to supporting people stay happy at home by delivering quality homecare to our clients. Their unique needs and abilities inform everything we do. Our mission to provide each Service User with the highest level of quality of life that is achievable. We treat each person with dignity and respect.

The Administration Scheduler works with our team in delivering the support that’s required to effectively arrange care for our service users. You work with our dedicated and highly trained team of Carers, and in a supportive administration team. Your role involves:
Scheduling calls to suit Service User needs as set out in their Home Care and Support Plan and ensuring that our Carer rosters are manageable for them. Full training will be provided for the successful candidate.
Screening, dealing with and forwarding incoming calls appropriately, dealing with queries from service users, employees, the public, visitors, etc. To manage, maintain, correct, collate, validate, and process data effectively.
Managing annual leave/sick leave whilst also ensuring care is provided as required
Other duties as may be required to support the efficient operation of the business