Scheduling Administrator

at  Rydon

Overview:
Are you a problem-solver looking for a rewarding opportunity where no two days are the same? If so, why not consider joining our repairs and maintenance team as a Scheduler / Repairs Administrator at our office in Dartford, Kent.
Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors.
Job Purpose:
As a Scheduler / Repairs Administrator you will be fully trained to use our scheduling software to take ownership of a number of Maintenance Operatives’ and subcontractor’s diaries to ensure the completion of maintenance and repair works.
On a day to day basis you will need to ensure that all planned and reactive jobs are booked in for the appropriate individuals and are allocated the right amount of time, including moving jobs around as and when emergencies need to be booked in or when extra time is needed. This will involve working closely with our call centre team and liaising with clients and residents to ensure relevant access requirements and security is adhered to. You will be escalating outstanding jobs and following tasks through to completion making sure all jobs are closed down on the system once completed.
You will receive comprehensive training on joining and throughout your time in this role, you will have the opportunity to progress your way through the pay structure: there are four grades of the role and with your increased knowledge and responsibility you will have the opportunity to increase your salary in line with your development.

Please refer the Job description for details