Scheduling Clerk (CLK-CA62-013)

at  Bethany Care Society

ABOUT BETHANY

Bethany Care Society (Bethany) is one of Western Canada’s largest not-for-profit providers of care, housing, and community services for seniors and adults with disabilities. Since 1945, Bethany has provided high-quality, person-centred care focused on the unique physical, emotional, and spiritual well-being of our residents and tenants. We create caring communities to support Albertans to age well.

ABOUT THE ROLE

With a passion for care towards residents, families and team members, the Scheduling Clerk is accountable for the provision of outstanding support to team members within their designated scope of practice. The Scheduling Clerk accurately records employee data related to scheduling and ensures that all data is coded, captured, and processed accordingly.

WHAT YOU WILL DO

Individual responsibilities will fall under five main areas of focus:

• Resident-Centered Care: Promotes service excellence through ensuring that staff scheduling is completed in an efficient and accurate manner. Responds to employee inquiries in an efficient, timely and service excellence focused manner. Allocates and calls in relief staff to fill vacancies resulting from unfilled positions, vacations, leaves of absences, and sick leaves in accordance with the applicable collective agreements; distributes relief staff scheduling to nursing units.
• Documentation: Accurate, comprehensive and timely documentation of staff scheduling in alignment with Bethany policies and procedures. Ensures that staff scheduling information is forwarded to payroll within the established timelines. Receives and processes requests such as vacation, leaves of absences, and terminations. Ensures that all appropriate authorization for each transaction is attained prior to processing.
• Safety: Contributes to a safe environment for residents, the team and self by understanding and adhering to safety guidelines and practices at all times.
• Pro-active Learner: Demonstrates the vision and values of Bethany and lives out the mission of Creating Caring Communities. Collaborates, communicates and shares knowledge and learning experiences with co-workers.
• Team Work: Cares for and actively participates and assists other employees to achieve and maintain a responsible atmosphere of resident centered care. Maintains effective communication, information flow and rapport between Scheduling Office, Departments, Business Office, Payroll, and Human Resources.