Scheduling Coordinator

at  AquaTemp

SCHEDULING COORDINATOR

At AquaTemp, we are committed to providing exceptional residential and commercial solutions, including heating, cooling, plumbing, electrical, and ventilation services. We are proud to serve Warman, Martensville, and the greater Saskatoon area with a highly-trained team that is reliable, professional, and courteous. Guided by our core values of gratitude, stewardship, teamwork, lifelong learning, communication, quality and service, AquaTemp continues to deliver top-tier service while giving back to our community.
We are excited to expand our administrative team and are seeking a dynamic Scheduling Coordinator who embodies a cheerful and energetic spirit! When our customers call, we want them to hear the smiles in our voices. If you’re a self-motivated, positive professional with a passion for helping others, we want to hear from you!
Pay: Depending On Experience
Hours: Four 10-hour shifts per week, with flexible scheduling options including Monday to Thursday, Tuesday to Friday, or Wednesday to Saturday.

REQUIRED QUALIFICATIONS:

• 2+ years of relevant customer facing experience
• Comfortable with outbound calling
• Superior Customer Service Skills
• Professional communication: written and verbal
• Well-organized and the ability to work independently
• Proficient with Microsoft Word, Excel, and Outlook
• Ability to multi-task and strong attention to detail
• Capable of working in a fast-paced environment
• Expert ability at converting incoming customer calls into booked service appointments
• Experience in offering membership-based services
• Expert ability to respond to customer requests and resolving issues while promoting the brand
• Proficiency in Microsoft Office & Web-Based Software Navigation

Please refer the Job description for details