Scheduling Coordinator - Emergency Department

at  SickKids

ABOUT SICKKIDS

Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built – nor could it be maintained – without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.
When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World.
Don’t miss out on the opportunity to work alongside the world’s best in paediatric healthcare.

Administrative Support

• Facilitate the build and maintenance of the emergency staff 6-week schedule templates in the computerized scheduling database.
• Input scheduling data into computerized scheduling databases.
• Produce computerized scheduling reports to assist in the management of staff assignments.
• Monitor trends/patterns and track data related to compliance with scheduling requirements and absenteeism. Provide feedback to management related to these trends/patterns and collaborate in implementing initiatives to address areas for improvement.
• Act as the primary payroll administrator.
• Manage and provide support to leadership team and staff related to payroll issues.
• General administrative duties including calendar management, monitoring multiple inboxes, file, and document management.
• Management and reconciliation of scheduling and payroll materials for the ED.
• Maintain reference and scheduling materials/files.
• Maintain files/list of payroll changes.
• Assists in scheduling, planning, organizing, and maintaining the ED staff schedule.
• Chairs and records minutes of Scheduling meetings.
• Ensure appropriate maintenance of program facilities, including space, equipment, and supplies.

Employee Scheduling

• Collaborate with ED Manager and Scheduling Working Group to establish staffing models.
• Regular communication and consultation with leadership team to manage resources in alignment with fiscal accountabilities.
• Act as the primary point of contact in the management of all schedule related issues.
• Facilitate stakeholder communication to meet staffing requirements.
• Identify and communicate employee scheduling/staffing issues to management.
• Verify employee availability by comparing the already established schedules with any current, approved requests for leaves of absence received by the incumbent
• Identify the discrepancies between appropriate staff requirements and employee availability.
• Review and approve or deny staff shift change requests based upon staffing requirements.
• Communicate with employees in order to meet staff requirements.
• Consult with manager and CSNs on situations that have budgetary implications such as overtime.

Information Resource Activities

• Acts as a resource for staff in the utilization of the computerized scheduling systems.
• Provide an educational support to orient staff to the computerized scheduling and payroll systems.
• Collaborate with Scheduling Facilitators to monitor sign up and propose adjustments in area guidelines.
• Identify and communicate employee scheduling/staffing issues to management and other selected members of the health care team.
• Participate in the design, development, and implementation of computerized employee scheduling tools.

Organizational Responsibilities

• Accountable to align activities and performance with strategic goals and objectives of the Hospital for Sick Children
• Adhere to Hospital standards, policies, and procedures
• Participate in Quality Management
• Participate in the Performance Management Program
• Participate on hospital/area specific committees as required
• Participate in continuing education activities