Scheduling Coordinator

at  UPMC

UPMC MAGEE-WOMENS HOSPITAL IS SEEKING A FULL TIME SCHEDULING COORDINATOR TO SUPPORT THE GENETICS DEPARTMENT!

This position will work Monday through Friday, daylight hours. Hours are subject to change based on business needs.
The Scheduling Coordinator schedules patient appointments and communicate with patients prior to and following receipt of outpatient services.

• Request assistance from nurses, medics, APPs and/or MD, if there is a question of severity of illness or symptoms.
• Answer incoming calls in a timely and efficient manner.
• Back up medical records technician in creating, maintain and retrieve patient records.
• Oversee the preparation and coordination of all correspondence related to private patients, research patients and referring physicians.
• Restate patient appointment details and collect appropriate pre-visit information, as needed.
• Enter information into the EPIC or EMR system.
• B.A. degree and 1 year of experience in a related fiscal/admission/registration function; or 2 years of college, business school education
• OR medical secretary training and 1-2 years of experience
• OR equivalent combination of education and experience required.
• Excellent written and verbal communication skills, computer literacy, and functions well under stressful conditions.

Licensure, Certifications, and Clearances:

• Act 34