Scheduling Coordinator

at  UPMC

JOIN OUR TEAM AS A SCHEDULING COORDINATOR AT UPMC HILLMAN CANCER CENTER!

Are you ready to embark on a rewarding healthcare career that makes a real impact? As a Scheduling Coordinator at UPMC Hillman Cancer Center, you’ll be at the heart of patient care, working alongside our dedicated Life Changers to enhance the patient experience. Build meaningful relationships and provide comfort in a safe, supportive environment.

YOUR ROLE:

• Patient Interaction: Schedule appointments and communicate with patients before and after their visits.
• Data Management: Maintain accurate patient demographics.
• Collaborative Care: Work closely with clinical staff to ensure seamless patient care.
  Location: This position will be full-time at our new outpatient office in Mechanicsburg, PA
  If you’re passionate about making a difference in a fast-paced, dynamic environment, apply today and become a vital part of our team at UPMC Hillman Cancer Center!

RESPONSIBILITIES:

• Act as liaison between clinical staff & FC for all treatment/injection changes with treatment (on DOS).
• Coordinate/organize all orders for supplies, nourishments, etc.
• Act as the liaison between RN & MD during patient hours: Secure signatures, ask questions, etc.
• Scheduling/Coordinates:All chemotherapy, injection, lab (assoc w/tx), port flush, etc. appointments.Schedule/secure all MD orders currently processed at discharge for patients scheduled for MD visits on the days of tx/injections.Scans, coordinated care appointments/referrals, secure testing auths, etc.
• Act as the liaison between Patient & RN or patient & MD during patient hours while in treatment.
• Receive all patient phone calls regarding appointments (for treatment/injections/lab): Schedule, reschedule, etc.
• Chart preparation:All processes associated with current prep for tx/injections. Verify authorizations for all treatments/injections are secured. Verify order signed, dated, etc. Complete the clinical chart prep form.
• Assist nursing staff with all processes related to oral drugs, pump patients, etc.
• Contact all patients regarding missed appointments (for tx/injections/lab): Contact all patients that were `No Shows’ (follow the complete process). Confirm that all canceled appointments have been rescheduled in Epic. Verify against the hospital list.
• Form Completion: Complete disability, FMLA, etc. forms for patients.
• Provide support to the front office with answering phones, chart prep, scheduling, etc.
• B.A. degree and 1 year of experience in a related function;
• or 2 years of college, business school, or medical secretary training and 1-2 years of experience;
• or High School Diploma and 3-5 years medical office experience required