Schools And Groups-administrative Coordinator

at  Mount Seymour

REQUIREMENTS:

Excited about winter sports and outdoor activities
Previous customer service and sales experience
A positive can-do attitude
Proficient with Microsoft Office
Strong oral and written communication
Excellent interpersonal and administrative skills
Good organization and time management
Experience with children’s programs and/or working in an educational setting an asset
Knowledge of the winter recreation industry an asset

SUMMARY OF RESPONSIBILITIES:

Reporting to the School and Groups Manager, the Administration Coordinator - School Programs is responsible for supporting the Sales Department in the selling and administration of school programs. This individual works within the School & Groups team to manage guests and build Mt Seymour’s customer base.

RESPONSIBILITIES:

Keep Mt Seymour’s core purpose, ambition and values in mind: We exist to create wow experiences!
Assist schools before and after their visit: Answer inquiries over email and phone, send registration reports and invoices, process payments and refunds. Update the shared calendar and documents.
Open communication with Snow School, Rentals, Guest Services and other departments.
Keep an accurate record of all communications. Maintain a database of school contacts.
Assist with the arrival of schools during peak periods. Other related duties as needed.
Compliance with all Mt Seymour policies and procedures as set out in the Employee Handbook.