Scientist III, Field Applications

at  Thermo Fisher Scientific

JOB DESCRIPTION

When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.
Join Thermo Fisher Scientific as a Microarray Field Application Scientist in Poland and NE Germany, where you’ll be part of a world-class team committed to innovation. This role is perfect for ambitious professionals looking to make a significant impact.

REQUIREMENTS:

Minimum Qualifications:

• Master’s degree or PhD in Molecular Biology, Genetics, Cellular Biology, or equivalent experience.
• Laboratory experience, particularly in Molecular Biology with expertise in animal/plant/human Genetics and technologies performing CNV or genotyping.
• Proven experience in presenting technical materials in written and verbal form.
• Demonstrated ability to read, analyze, and interpret common scientific and technical reports and apply mathematical and statistical data analysis.
• Flexibility to travel throughout the area of responsibility: Primary responsibility for Germany.
• Fluent language skills in German and English.

PREFERRED QUALIFICATIONS:

• Technically savvy individual capable of assessing customer experimental needs to support salespeople in demonstrations, training, and optimization to ensure customer success.
• Problem solver with the ability to troubleshoot technical problems.
• Excellent communicator able to address customers at all technical levels.
• Great teammate who can collaborate effectively across functions and coordinate efforts between Support, Service, and Sales.
  Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

• Support Sales teams in achieving the order plan by providing exceptionally high-quality pre-sales support through customer visits, product/application/software demonstrations, seminars/workshops, and sample analysis.
• Provide post-sales support by training and visiting customers, delivering email and telephone support, and following up on customers’ requests.
• Collaborate closely with Service Engineers to resolve application and instrument issues, providing technical coaching and training on-site.
• Assist customers in designing, setting up, and optimizing experiments on Thermo Fisher Scientific cellular analysis systems in their laboratories.
• Acquire and maintain scientific and competitive knowledge and market segment overview to support customers, Sales, and Service. Keep updated with the scientific community. Train colleagues on new products/applications as necessary.
• Identify and feedback market conditions and product opportunities to Sales & Marketing.
• Work effectively with Sales and Service in regional/key accounts of responsibility.
• Track, record, and document relevant information of all customer technical enquiries in our CRM tools.