Scope Change Analyst, Microbial (m/f/d)

at  Lonza

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.
This role will be under the direction of the local Head of Program Management, with primary responsibility to prepare Scope Changes (also called SoW) based on the information provided by Program Managers (PM) / Project Team Members (PTM), using the SOW Request APP. We are looking for someone who can proactively be in contact with the project team members and the proposals team in agreement with the defined project management rules to optimize successfully deliver the Scope Changes to the Customer on time. Leadership, efficient collaboration and clear communication with key stakeholders are the key focus area of this role.

Key Responsibilities:

• Prepares Scope Change based on the information provided by PM/PTM in theSOW Request APP.
• Compiles Scope Change leveraging from Master Data in CPQ or as applicable.
• Fine tunes SoW together with PTM - is an expert in using the Master Data (e.g. CPQ or as applicable).
• Based on the gained knowledge, might apply additional expertise, e.g. historical information of scope changes provided in the past to the customer, efficient phrasing of assumptions, or as applicable.
• Closely works with Proposal team to ensure a standard approach.
• Drives internal approval, of Scope Changes via CPQ (or as applicable).
• Drives external approval of Scope Changes through DocuSign.
• Reports KPI overview about Scope Changes.
• Co - owns the SoW Request APP including the reports and the lists and fosters process simplification and improvement in sync with line manager and the Bio Division.

Key Requirements:

• Degree in Life Science or other with strong interest in Biotechnology and systematic approaches.
• Technical experience within the pharmacological area, e.g. in Quality Control, Analytical Development, MSAT, Supply Chain, Data Analytics, Manufacturing or other.
• Must be Business fluent in English, German is nice to have.
• Basic understanding of main steps of drug substance / drug product development, clinical supply and logistics within the pharmacological development or manufacturing area preferable.
• Solid knowledgeable in Microsoft Office 365 applications and ability to learn new software packages.
• Excellent soft skills to build good relationships within a site and an internal network e.g. with Program Management, Proposals Manager and Project Team Members.
• Good communication skills to be applied on different levels.
• Results orientated and able to prioritize workload to meet deadlines.
• Gains quick overview of complex processes and drive for simplification to push for efficiency.
• Strong task orientation and high sense of urgency.
• High motivation to deliver on time and so supporting Customer Centricity.
• Ability to communicate effectively and at all levels within an organization.
• Be results-driven and proactive in mindset.
• Be ready to meet new challenges.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.
People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference

• Prepares Scope Change based on the information provided by PM/PTM in theSOW Request APP.
• Compiles Scope Change leveraging from Master Data in CPQ or as applicable.
• Fine tunes SoW together with PTM - is an expert in using the Master Data (e.g. CPQ or as applicable).
• Based on the gained knowledge, might apply additional expertise, e.g. historical information of scope changes provided in the past to the customer, efficient phrasing of assumptions, or as applicable.
• Closely works with Proposal team to ensure a standard approach.
• Drives internal approval, of Scope Changes via CPQ (or as applicable).
• Drives external approval of Scope Changes through DocuSign.
• Reports KPI overview about Scope Changes.
• Co - owns the SoW Request APP including the reports and the lists and fosters process simplification and improvement in sync with line manager and the Bio Division