SDIII Engineer - Site Reliability

at  Mrsool

WHO ARE WE❓

Welcome to the world of Mrsool! ✨ Where on-demand delivery meets unparalleled user needs to deliver anything you desire. As one of the largest delivery platforms in the Middle East and North Africa (MENA) region, Mrsool has captivated users with its unique and seamless experience, earning it the highest ratings among all major delivery platforms on both Apple’s App Store and Google’s Play Store.
What sets Mrsool apart is its commitment to providing an unmatched “order anything from anywhere” experience. This extraordinary feat is made possible by our extensive fleet of dedicated on-demand couriers. With their unwavering dedication, they ensure that your desired items reach your doorstep, no matter where you are.
Whether it’s a late-night craving, a forgotten item, or a special gift for a loved one, Mrsool is here to deliver, quite literally. We take pride in the convenience we offer, empowering you to get what you need when you need it, all at the tap of a button.

THE JOB IN A NUTSHELL

We are seeking an experienced Site Reliability Engineer (SRE) to join our team. As an SRE, you will play a critical role in ensuring the stability and reliability of our platform, as well as supporting our development teams in creating and deploying new features. This position offers an opportunity to make a significant impact and contribute to the growth and success of our organization by enhancing our infrastructure and optimizing our processes.

• Collaborate with development teams to design and implement scalable Infrastructure.
• Collaborate with development teams to design and implement automated deployment and testing pipelines.
• Develop and maintain monitoring and alerting systems to proactively identify and address issues.
• Troubleshoot and escalate production incidents to minimize downtime and improve system reliability.
• Continuously improve our infrastructure and processes to optimize scalability and efficiency.
• Participate and take ownership for on-call rotations as needed to ensure 24/7 support for our application.
• Perform routine maintenance and upgrades as needed to keep our systems up to date.
• Contribute to ongoing efforts to improve our security posture and compliance with industry standards.
• Communicate complex technical concepts clearly and concisely to both technical and non-technical stakeholders in order to make the right decision.
• Mentor and coach junior engineers, fostering their professional growth and enabling them to deliver high-quality work.
• Stay up-to-date with the latest advancements and trends in site reliability engineering and share knowledge and insights with the team.
• Identify opportunities for organizational enhancements and propose alternatives to optimize team structures and execution.