SDR – French Speaker/Francophone – Hybrid

at  SpotOn TA

JOB DESCRIPTION

As SDR, you will serve as the product and service advocate for the client building interest and awareness of the client’s value proposition, assessing mutual fit and more.

TARGETED QUALIFICATIONS

• Fluency in French Language, C1 level or Higher.
• Fluency in English Language, C1 level or Higher.
• Self-confident and able to build trust within the first call to quickly drive impact with customers.
• Excellent written and verbal communication
• Bachelor’s degree or equivalent experience in sales, marketing, business or related field.
• Determination to learn and be coached with a positive attitude and openness to receive constructive feedback.
• Min. 1 year experience in customer-facing role, including elements of making recommendations to customers, supporting in the buying process, handling objections, and providing customer service.
• Strong organization and time management coupled with the ability to multitask and work under pressure.
• Ability to work within a group as a collaborative team player.
• Experience handling high volumes of incoming customer queries across various platforms and channels preferred.
• Strong attention to detail and follow-through.
• Proficient in basic computer skills, Microsoft Office, GSuite, and general sales tools such as CRMs.
• Exceptional listening skills combined with the ability to synthesize information.

INTERPERSONAL SKILLS

• Communicative, Speak and/or write well and get your ideas across to others easily.
• Interpreter, Look at things and make sense of them, figure what is needed and how to fulfil it.
• Confident, Pleasant, Energetic, Helpful, Trustworthy
• Efficient, Perform tasks in the fastest and simplest ways that they can be done.
• Organized and punctual, put things in order so that they run smoothly and are always on time.
• Flexible, Can carry different responsibilities, sometimes with very little advanced notice.
• Listen, Listen/pay attention to what others are saying, without daydreaming or judging them.
• Precise, Make sure that things are done accurately, correctly, and exactly.
• Willingness to acquire new knowledge.
• Service Customers, be friendly patient, and polite with customers and try your best to service their needs/wants.

• Champion customer success stories and articulate the value to interested prospects.
• Proactively look for problems that can be solved creatively and present recommended solutions
• Execute lead qualification process and framework by effectively qualifying leads and moving them through the sales funnel.
• Consistently achieve daily, weekly, and monthly KPIs to contribute to the team and client’s overall goals.
• Provide actionable insights to market trends, product feedback, customer insights, and learnings based on customer conversations.
• Learn and maintain a current, comprehensive knowledge of client’s products and services.
• Set appointments for sales teams according to specified qualification standards and maintain high engagement and conversion rates
• Serve as product and service advocate for the client building interest and awareness of the client’s value proposition and assessing mutual fit.
• Maintain strong lead and opportunity hygiene by tracking activities and updating records in the CRM.