Sea Logistics Operational Care Specialist

at  KuehneNagel

We are seeking dynamic and detail-oriented individuals to join our Sea Logistics Operational Care Specialist. The ideal candidates will have a strong background in logistics and supply chain management, with a focus on ensuring smooth and efficient operations. This is an excellent opportunity to grow your career in a global company that values teamwork, professional development, and innovation.

YOUR SKILLS AND EXPERIENCES

• Bachelor degree
• Preferred at least 2 year experience in related field
• Able to converse fluently in Bahasa Indonesia and English
• Ability to establish priorities and accomplish multiple tasks with minimal supervision & computer skills
• Strong time management, analytical thinking, communication and coordination skill
• Ability to work independently and as part of a team in a fast-paced environment
• Ability to thrive in high-pressure environments and meet tight deadlines
  About Kuehne+Nagel
  With over 79.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.
  As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regard to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.

YOUR ROLE

You will be responsible for enabling transport activities by executing bookings, entering orders while liaising with our customer care specialists to ensure all requirements are met in a timely + efficient manner.

YOUR RESPONSIBILITIES

• To create/complete shipment details in our internal transport management system (carrier/vessel, item description etc).
• To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting.
• To coordinate with our customer care teams (CCL), haulers + carriers for the export of shipments + organize transport activities based on the customer promise.
• To create files for consolidation containers (unless performed by dedicated planners).
• To ensure costs + revenues are entered during the shipment creation, providing cost awareness + efficiency, ensuring profit maximization.
• To support in resolving claims + disputes.