Seasonal Delivery Driver / Garden Centre Assistant – Full Time

at  Tates of Sussex

DESCRIPTION:

As a Garden Centre Assistant / Delivery Driver, you are responsible for ensuring timely and efficient customer deliveries while providing exceptional service. You will also support other operational areas of the garden centre, contributing to warehouse duties, site maintenance, and assisting in various departments as needed.
This seasonal role is until the end of August 2025.

Delivery Operations:

• Safely and efficiently carry out customer deliveries, ensuring all deliveries meet the highest standards of customer satisfaction
• Use the company’s delivery module in compliance with established policies and procedures
• Follow your assigned delivery route, ensuring all scheduled deliveries are completed on time each day
• Cross-check each delivery drop against the customer delivery note to ensure accuracy, addressing any discrepancies immediately with your Line Manager
• Conduct a quality check of each delivery drop to guarantee customer satisfaction, escalating any issues promptly
• Provide friendly, professional customer service during deliveries, fostering a positive experience

Vehicle Management:

• Perform daily vehicle checks to ensure the vehicle is in safe working condition and report any issues to the Line Manager
• Adhere to all legal and company policies related to vehicle operation and road safety

Warehouse & Site Maintenance:

• Assist with warehouse operations, including loading, unloading and organising stock
• Participate in site maintenance and cleaning duties to ensure a safe, tidy and welcoming environment
• Support stock movement and replenishment throughout the garden centre

Customer Service & Team Support:

• Provide excellent customer service across all duties, both on and off the shop floor
• Step into other departments or roles within the garden centre during busy periods or as assigned
• Assist with cash-out duties or customer-facing tasks as required