SEASONAL GUEST EXPERIENCE ASSOCIATE (CAMPGROUND ATTENDANT)

Location: Métis Crossing, Smoky Lake, AB
Closing Date: Until Suitable Candidates Found
Position Status: Seasonal (May – August), Full time

PREFERRED QUALIFICATIONS

· Previous experience as a Campground Attendant
· Knowledge and adherence to safe working practices
· Knowledge of Alberta history and cultural diversity
· Knowledge of Alberta Métis

SKILLS & COMPETENCIES

• Strong oral communication skills to interact effectively with guests and team members.
• Experience working with diverse audiences, including varying cultural backgrounds and ages.
• Flexibility to adapt to changes in schedules and assignments.
• Attention to detail in all aspects of the role.
• Ability to work both independently and collaboratively in a team setting while taking direction effectively.
• Physical capability to lift up to 50 pounds and work in a physically demanding environment.

OTHER REQUIREMENTS

• Ability to work on-site at Métis Crossing in Smoky Lake.
• Clear Criminal Record Check.
• Clear Driver’s Abstract.

• Work closely with customers to ensure satisfaction and a positive experience.
• Check campers in and out, maintaining clear communication with the front desk.
• Receive and direct guest reservations, guiding patrons to their assigned campsites.
• Verify payments by checking receipts and campground passes
• Ensure campground rules are respected and enforce them as necessary.
• Perform outdoor maintenance tasks, including lawn cutting, weed trimming, garbage collection, and recycling management.
• Safely and effectively operate equipment, such as tractors, lawnmowers, utility vehicles (side-by-sides), and chainsaws.
• Prepare campsites by cleaning, collecting garbage, sanitizing washrooms, porta potties, and shower facilities before new arrivals.
• Sell and deliver firewood to customers, monitor firewood inventory, and maintain an organized and clean woodshed.
• Sell and stage camp equipment rental kits, ensuring all rentals are accounted for during customer checkouts.
• Assist the Facilities Maintenance Department with tasks as required.
• Be available for day and evening shifts as needed.
• Report any issues or defective equipment to the supervisor promptly.
• Adhere to Workplace Hazardous Materials Information System (WHMIS) regulations at all times.
• Perform other duties as assigned.