Seasonal Retail Associate

at  Canada Goose Inc

Company Description
Canada Goose isn’t like anything else. We’ve built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To Live in the Open. At Canada Goose, you’re part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by a purpose to keep the planet cold and the people on it warm. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.
Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they’re yours for the taking.
Job Description

POSITION OVERVIEW:

The part-time Seasonal Retail Associate is responsible for supporting the store in delivering highly engaging customer journeys, helping cement Canada Goose as a luxury performance lifestyle brand. You embody Canadian Warmth, demonstrating expertise in every recommendation and conveying warmth in each interaction, helping bring the guest journey to life. You consistently operate at the highest level, always demonstrating a passion for the customer. Ultimately, you collaborate with your team to ensure a seamless customer journey and are a steward of Canada Goose’s values and culture.

• Achieve or exceed personal sales and key performance targets that contribute to driving your store’s results.
• Attend and participate in all store meetings, events and product knowledge sessions.
• Contribute to a positive and productive store environment through effective communication, teamwork, and collaboration.
• Assist in driving our Net Promoter Score (NPS) and other selling and service metrics such as conversion, average dollar per transaction, average unit retail etc.
• Contribute to driving the store’s Units per Transaction (UPT) by introducing new, underperforming and strategic categories to customers.
• Support upkeeping the overall physical store maintenance, standards, and cleanliness.
• Effectively organize the stock room and efficiently process inbound and outbound shipments in support of delivering a seamless customer journey.
• Maintain the sales floor and stock room inventory ensuring floor is replenished accordingly.
• Advise customers on product recommendations through expert product knowledge.
• Demonstrate curiosity and passion for learning and development by participating in all educational initiatives.
• Accurately and efficiently utilize point of sale (POS) systems and operational tools in compliance with Canada Goose standards.
• Follow all standard operating procedures with excellence.
• Actively seek feedback to improve performance and cultivate personal and professional growth.