Securities Operations Associate - Client Solutions

at  Wells Fargo

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications:

• 6+ months of Securities Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• 6+ months of experience in WIM or CIB Operations
• 6+ months of customer service experience including the ability to listen to customer needs and recommend solutions
• Strong attention to detail and accuracy skills and solid problem-solving skills
• Ability to work independently, proactively, and innovatively, and creatively while exercising sound judgment
• Excellent verbal, written, and interpersonal communication skills
• Effective organization, multitasking, and prioritizing skills
• Intermediate Microsoft Office skill

Wells Fargo is seeking a Securities Operations Associate as part of the Client Solutions team within Wealth and Investment Management Operations. Learn more about our career areas and lines of business at wellsfargojobs.com .
The Client Solutions and Network Management team is responsible for completing account set up and onboarding for new clients with both domestic and international trading activity. The Associate will perform responsibilities including but not limited to account coding, books and records system setup, SWIFT setup, account connectivity, and initial cash/security movements.

In this role, you will:

• Liaise with investment managers to complete account and data onboarding for domestic and international trading activity.
• Complete various account servicing requests including account coding, set up within books and records system, SWIFT setup, account connectivity, and initial cash/security movements
• Participate in low complexity lifecycle support tasks and help identify opportunities for process improvements within Securities Operations
• Review basic or tactical issues, policies or procedures for which answers can be quickly obtained, related to low risk tasks and deliverables with narrower impact
• Receive direction from manager and exercise judgment within defined parameters related to resolving situations on a full process within a trade environment, while developing understanding of various functions, policies, and procedures
• Provide information to, collaborate, and consult with peers, colleagues and managers, including internal and external customers, to resolve issues and achieve goals
• Build expertise in operational processes including client account onboarding, cash payments, customer service, funding operations, custodial operations, securities settlement services, structured loan operations, and general ledger reconciliation
• Assist in gathering data to support resolution of issues; review and analyze functional operational tasks that require research and evaluation
• Resolve low complexity escalated issues within the scope of responsibility in Security Operations
• Research low complexity business risks, provide input into policies, enhance customer satisfaction, and review time sensitive documents and transaction requests
• Support overall effectiveness of the team according to plans; monitor daily securities and cash related production work
• Contribute to implementation of projects, new or revised processes, and procedures that require coordination among operation teams and may perform analysis for initiatives that support business strategies

Required Qualifications:

• 6+ months of Securities Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 6+ months of experience in WIM or CIB Operations
• 6+ months of customer service experience including the ability to listen to customer needs and recommend solutions
• Strong attention to detail and accuracy skills and solid problem-solving skills
• Ability to work independently, proactively, and innovatively, and creatively while exercising sound judgment
• Excellent verbal, written, and interpersonal communication skills
• Effective organization, multitasking, and prioritizing skills
• Intermediate Microsoft Office skills

Job Expectations:

• Ability to work a hybrid schedule
• Willingness to work on-site at stated location on the job opening
• This position is not eligible for Visa sponsorship

Posting Location:

• Charlotte, North Carolina