Security Communication Specialist

at  GardaWorld

ARE YOU READY TO SUIT UP?

Our client, one of the premiere Universities in Toronto , is looking for dedicated Communication/Dispatch Specialist to join their team.
Your primary role is to provide communication and dispatch coordination services to the campus. You will be responsible for dispatching patrol officers to various areas of the campus, identifying and dealing with security occurrences and other related issues. You will enjoy regular and diverse interactions with the public, while also being expected to maintain the highest degree of professionalism and customer service

• Receive incoming emergency and non-emergency calls from community and non-community members
• Initiate the appropriate response in a timely manner including connecting and transferring the caller to the right personnel
• Operate with various computerized communication devices and associated equipment to receive, assess and relay information from the public to security personnel in a courteous, professional, and expedient manner
• Remain calm under pressure and be able to multitask during high call volumes from telephone and radio communications
• Be able to prioritize and dispatch accordingly