Security Emergency Dispatcher

at  Allied Universal

JOB DESCRIPTION

Job Posting: Emergency Security Dispatcher
Location: Fort Saskatchewan, Alberta
Wage: $22.00 to $23.98 per hour
Schedule: Full-Time, planned 12-hour rotating shifts (days, nights, weekends, and holidays)
Position Overview:
We are seeking an Emergency Security Dispatcher to join our team in a steady, established industrial setting. In this role, you’ll provide real-time support for emergency incidents, monitor security systems, and dispatch responses to ensure the site’s safety and security. This position offers hands-on experience in high-stakes security dispatching, ideal for those looking to build or enhance careers in emergency response and security operations.

Key Responsibilities:

• Receive, evaluate, and respond to emergency calls, ensuring accurate documentation of all incidents and actions taken.
• Dispatch appropriate emergency services and personnel as needed, maintaining clear and professional communication.
• Monitor CCTV and access control alarms, and document incident timelines and outcomes accurately.
• Operate security alarm systems and control site access for deliveries and visitors.
• Manage routine calls and provide radio and telephone support to field personnel.

Requirements:

• Minimum of 5 years of security experience, preferably in an industrial setting, with emergency dispatch experience.
• Familiarity with radio and telephone communication systems and proficiency in Microsoft Office.
• Excellent English communication skills (both verbal and written).
• Strong decision-making abilities under pressure and the ability to prioritize and multitask effectively.
• Strong attendance record and reliability for rotating shift work.
• Alberta Security Officer’s License through the Alberta Solicitor General is required.
• High school diploma or equivalent required.

Additional Information:
Candidates must be able to commit to a rotating schedule, including days, nights, weekends, and statutory holidays.

Benefits:

• Career growth opportunities in security and emergency response.
• Comprehensive health and dental benefits.
• Paid training and professional development.

Disclaimers:
All candidates considered for employment with Allied Universal must undergo and pass a standard background check, which may include criminal history, employment verification, education verification, and professional references.
As a condition of employment at specialized sites, candidates must pass a drug and alcohol (D&A) test before starting work, as part of site-specific safety requirements.

• Receive, evaluate, and respond to emergency calls, ensuring accurate documentation of all incidents and actions taken.
• Dispatch appropriate emergency services and personnel as needed, maintaining clear and professional communication.
• Monitor CCTV and access control alarms, and document incident timelines and outcomes accurately.
• Operate security alarm systems and control site access for deliveries and visitors.
• Manage routine calls and provide radio and telephone support to field personnel