Security & Emergency Manager

at  ATB Financial

At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It’s a real commitment we live every day through our values (what we call the ATB ID).
Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada’s top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:
Impact in action: No matter where you are in the organization, you’re empowered to make an impact in the lives of our clients and communities.
Thrive together: We want you—the unique, authentic you—to feel safe and celebrated at work. We’re on a continuous journey to build the most flexible and inclusive programs.
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
About the role
As ATB’s next Security & Emergency Manager, you will leverage your extensive expertise in physical security, emergency preparedness, and risk management to build and lead a robust security and emergency management program. With a proven track record in managing complex security challenges within a financial institution, you will design and implement security-forward solutions for ATB spaces, conduct comprehensive risk assessments, and develop site-specific emergency management plans to safeguard ATB team members, clients, and property.
In this role, you will be responsible for assessing, mitigating, and preventing enterprise risks through strong governance, compliance, and regulatory practices. You will collaborate closely with internal risk teams and external vendors to deliver exceptional security programs that meet the needs of both clients and team members. Working across the organization, you will build and enhance programs and processes that ensure the safety, security, and emergency readiness of ATB’s physical spaces.
PP&S is ATB’s real estate and facilities business unit and leads: real estate strategy, workplace optimization & experience, spatial design, construction, project management, leasing & subleasing management, facilities management & maintenance, asset management, facility operations, occupational health & safety, and physical security. PP&S oversees ATB’s 1.5 million square feet of space and the team is deeply connected to transforming banking through ATB’s client facing locations, and leading the way with corporate workplace transformation, both of which bring ATB’s mandate to life and power possibility for Albertans.
Accountabilities

Key Responsibilities:

• Relationship Management: Build working relationships with EFS Risk, Corporate Investigations, ATB Risk teams to build out a culture of security & emergency preparedness.
• Administer Security and Safety Programs: Oversee enterprise-wide security, health, and safety programs, and contribute to disaster recovery and business continuity planning for physical spaces.
• Manage Security Systems: Select, install, maintain, and monitor security systems (access control, alarms, CCTV), ensuring functionality and responding to incidents in collaboration with internal partners.
• Oversee Vendor Performance: Ensure external security vendors meet contractual and legal obligations through regular reviews and audits, ensuring vendor alignment with appropriate ATB risk policies.
• Lead Incident Response: Develop and manage response plans for security corporate incidents and emergencies, while coordinating with internal teams and external agencies. Work closely with internal risk teams to provide support for branch incidents.
• Maintain Emergency Response Teams: Develop and update emergency response plans and procedures, aligning them with industry best practices.
• Conduct After-Action Reviews: Lead cross-departmental reviews post-emergency to identify and implement improvements.
• Document Security Processes: Create and maintain detailed documentation for security procedures, protocols, and risk assessments.
• Provide Security Design Oversight and Direction: Advise on the security design of retail branches and corporate spaces, conducting risk assessments and collaborating on new construction and renovations.

Skills, experience & requirements

You will find success based on the following characteristics:

• Leadership Skills: Your ability to lead security initiatives, manage emergency response teams, and oversee vendor performance with the ability to remain calm and decisive in high-pressure situations
• Analytical Thinking: You have a strong capability to conduct thorough risk assessments, analyze security incidents, and develop effective mitigation strategies.
• Attention to Detail: Your ability to maintain precision accurate documentation for security processes and in monitoring the performance of security systems and vendors.
• Problem-Solving Skills: Ability to respond effectively to security breaches, emergencies, and other incidents, finding solutions under pressure.
• Communication Skills: You have a strong ability to coordinate with internal teams, external agencies, and vendors, as well as to provide clear, expert input into security designs and protocols.
• Adaptability: Your willingness to stay updated on industry best practices and to adjust plans and procedures as needed to address new risks and challenges.
• Collaboration: You excel at working closely with cross-functional teams, including architects, designers, and branch teams, to integrate security features into projects and operations.

As the ideal candidate you possess:

• Bachelor’s degree in Security Management, Criminal Justice, or a related field. Advanced degree or certifications (e.g., CPP, PSP, CEM) are highly desirable.
• 7+ years of experience in physical security, emergency management, or a related field, preferably within the financial services industry.
• Strong knowledge of CEPTD and security systems, including alarms, CCTV, and access control systems.
• Proven experience in managing security vendors and contracts.
• Experience in conducting risk assessments and developing emergency response plans.
• Familiarity with relevant regulations and standards, such as, PIPA, ISO 27001, OH&S.
• Ability to work independently and as part of a team, with strong problem-solving and analytical skills.
• Preference for candidates with paralel experience in Occupational Health & Safety in a financial institution.

Don’t meet all the requirements on the list?
A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role—but you might not check all the boxes—we want to hear from you. We encourage candidates from all work backgrounds, equity-seeking communities and experience levels to apply. If you’re seeking a career where your drive, perspective and growth are celebrated, we want to hear from you.
We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed—their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Progressive Aboriginal Relations program created by the Canadian Council for Aboriginal Business.
What happens next?
If you are shortlisted, you’ll hear from us after the posting closes. Check out our How We Hire page to learn more about our hiring process. If you need any accommodations throughout this process, please let us know at talentteam@atb.com
Stay in touch
We’re excited that you’re interested in a career with ATB. Follow us on LinkedIn, Facebook and Instagram to learn more about what our team is up to

• Relationship Management: Build working relationships with EFS Risk, Corporate Investigations, ATB Risk teams to build out a culture of security & emergency preparedness.
• Administer Security and Safety Programs: Oversee enterprise-wide security, health, and safety programs, and contribute to disaster recovery and business continuity planning for physical spaces.
• Manage Security Systems: Select, install, maintain, and monitor security systems (access control, alarms, CCTV), ensuring functionality and responding to incidents in collaboration with internal partners.
• Oversee Vendor Performance: Ensure external security vendors meet contractual and legal obligations through regular reviews and audits, ensuring vendor alignment with appropriate ATB risk policies.
• Lead Incident Response: Develop and manage response plans for security corporate incidents and emergencies, while coordinating with internal teams and external agencies. Work closely with internal risk teams to provide support for branch incidents.
• Maintain Emergency Response Teams: Develop and update emergency response plans and procedures, aligning them with industry best practices.
• Conduct After-Action Reviews: Lead cross-departmental reviews post-emergency to identify and implement improvements.
• Document Security Processes: Create and maintain detailed documentation for security procedures, protocols, and risk assessments.
• Provide Security Design Oversight and Direction: Advise on the security design of retail branches and corporate spaces, conducting risk assessments and collaborating on new construction and renovations