Security Guard

at  Canmore Inn Suites

OVERVIEW

We are seeking for a Security Officer, this position will be responsible for maintaining a safe and secure environment for our guests, employees, and property during evening and night hours. This role requires a proactive approach to security, excellent communication skills, and the ability to respond effectively to emergencies.

QUALIFICATIONS AND REQUIREMENTS:

• Outgoing and welcoming personality;
• Able to communicate with a wide variety of people;
• Committed to providing excellent service;
• Able to maintain a positive attitude and motivate other team members;
• Energetic, proactive, flexible, reliable, respectful, hands-on individual with initiative and integrity;
• Strong English communication skills;
• Strong observational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to remain calm and composed in emergency situations.
• Ability to work under pressure in a fast-paced work environment;
• High school diploma or equivalent; relevant certifications in security or law enforcement preferred.
• Previous security experience, particularly in a hotel or hospitality setting, is a plus.
• Must be available to work evenings, nights, weekends, and holidays as needed. (shift will start at 7 or 8 pm)
• Personnel must have completed or be working towards Alberta Basic Security Training.
• First Aid/CPR certification is a plus.
• W.H.M.I.S. certification is an asset.
• Legal ability to work in Canada. We are unable to offer LMIA.

• Monitor the hotel premises, including guest floors, parking areas, entrances, lobby and parking areas, to ensure safety and security.
• Perform regular patrols of the property to deter and detect signs of intrusion or vandalism.
• Be proactive, enforce hotel policies and regulations while providing excellent customer service to all guests.
• Respond to security alarms, disturbances, and emergency situations, coordinating with local law enforcement and emergency services when necessary.
• Assist guests with inquiries and provide directions or support as needed.
• Maintain detailed records of daily activities, incidents, and irregularities, including any pertinent information for management review.
• Conduct preliminary investigations of incidents, accidents, or suspicious activities and prepare reports as required.
• Manage access control to ensure only authorized individuals are permitted on the premises.
• Provide first aid and assist in emergency evacuations when necessary.
• Collaborate with hotel management and staff to maintain a safe and welcoming environment for all guests.