Security Officer I

at  Lancaster General Health

SUMMARY

Full time position (1.0 FTE), every Sunday and Monday 3p-11p and every other Tuesday 3p-11p. Holidays worked as scheduled.

JOB DESCRIPTION

Job Title: Security Officer I
Location: Lancaster General Hospital
Shift: Split Schedule
- Week 1: Sunday 11:00 pm - 7:00 am, Tuesday 3:00 pm - 11:00 pm, Wednesday - Thursday 7:00 pm - 7:00 am
- Week 2: Monday - Tuesday 11:00 pm - 7:00 am, Friday - Saturday 7:00 pm - 7:00 am

POSITION SUMMARY:

Provides security for patients, employees, and visitors; initiates appropriate investigation and follows up. Protects hospital buildings, assets and premises as assigned. Responds to and addresses suspicious activity and de-escalates volatile situations.

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

• Patrol assigned areas, monitoring the facility and activity to provide a safe and secure environment for patients, visitors and staff.
• On a daily workday basis, take part in pre-shift and post-shift briefings to remain current and up to date with recent security events and incidents. Actively participate in this exchange of information at the beginning and completion of each tour of duty.
• Document daily activity and security responses during a work shift through the use of a thorough and complete daily activity log.
• Respond to requests for Security to resolve emergency situations, investigate suspicious activity, de-escalate volatile situations, and take appropriate action as directed by Security Department supervisory personnel, the Nursing Supervisor or the Administrator on-call for the hospital.
• Assess situations and determine when to appropriately restrain individuals- for example, determine and administer appropriate use of handcuffs.
• Investigate, document and resolve security related incidents. Report abuses of hospital equipment or property to the proper authority. Complete and maintain records, notes, incident reports and other documents related to Security Department activity.
• Respond to all intra-facility specialized alarms and Condition Codes as may be required.
• Conduct regular security checks/audits of Penn Medicine/Lancaster General Health (LGH) properties and grounds during non-business hours.
• Monitor all hospital premises, grounds and parking facilities for security concerns and any potential safety hazards.
• Monitor all parking areas and associated traffic flow on Lancaster General property.
• Investigate reports of unauthorized persons on hospital property
• Assist staff with unruly visitors and patients
• Assist with training and orientation of new Security staff.

SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above:

• Make appropriate recommendations to Security Supervisors and management on methods to effectively improve the Security function.
• Create and participate in crime prevention initiatives in a team effort to pro-actively address security related issues or problems before they occur.
• Other duties as assigned.

MINIMUM REQUIRED QUALIFICATIONS:

• High school diploma or equivalent.
• International Association for Healthcare Security and Safety Basic and Advance certification Program.
• Current basic CPR/AED certification.
• Ability to interact with a wide variety of people from many diverse cultures and backgrounds.
• Ability to function effectively within a team environment.
• Must possess a valid State driver’s license.
• Required Certifications;
  o Crisis Prevention Institution (CPI) Level 4 - Advanced Physical Skills
  o Practical and Tactical Handcuffing (PATH)
  o Oleoresin Capsicum Aerosol Training (OCAT)

o Personal Protection Control and Defense (Self-Defense Training)

• Ability to assist in field orientation of new officers.
• Minimum of one (1) year experience with Penn Medicine/Lancaster General Health Security Department.
• Ability to prepare memoranda, reports and essays; using proper format, punctuation, spelling and grammar.

PREFERRED QUALIFICATIONS:

Three (3) years of experience with Penn Medicine/Lancaster General Health.
Disclaimer: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluations, and for establishing performance standards. The percentages of time spent performing job duties are estimates, and should not be considered absolute. The incumbent shall perform all other functions and/or be cross-trained as shall be determined at the sole discretion of management, who has the right to amend, modify, or terminate this job in part or in whole. Incumbent must be able to perform all job functions safely.

DISCLAIMER

PENN MEDICINE LANCASTER GENERAL HEALTH is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.
Search Firm Representatives please read carefully: PENN MEDICINE LANCASTER GENERAL HEALTH is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at PENN MEDICINE LANCASTER GENERAL HEALTH via-email, the Internet or directly to hiring managers at Penn Medicine Lancaster General Health in any form without a valid written search agreement in place for that position will be deemed the sole property of PENN MEDICINE LANCASTER GENERAL HEALTH, and no fee will be paid in the event the candidate is hired by PENN MEDICINE LANCASTER GENERAL HEALTH as a result of the referral or through other means.

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

• Patrol assigned areas, monitoring the facility and activity to provide a safe and secure environment for patients, visitors and staff.
• On a daily workday basis, take part in pre-shift and post-shift briefings to remain current and up to date with recent security events and incidents. Actively participate in this exchange of information at the beginning and completion of each tour of duty.
• Document daily activity and security responses during a work shift through the use of a thorough and complete daily activity log.
• Respond to requests for Security to resolve emergency situations, investigate suspicious activity, de-escalate volatile situations, and take appropriate action as directed by Security Department supervisory personnel, the Nursing Supervisor or the Administrator on-call for the hospital.
• Assess situations and determine when to appropriately restrain individuals- for example, determine and administer appropriate use of handcuffs.
• Investigate, document and resolve security related incidents. Report abuses of hospital equipment or property to the proper authority. Complete and maintain records, notes, incident reports and other documents related to Security Department activity.
• Respond to all intra-facility specialized alarms and Condition Codes as may be required.
• Conduct regular security checks/audits of Penn Medicine/Lancaster General Health (LGH) properties and grounds during non-business hours.
• Monitor all hospital premises, grounds and parking facilities for security concerns and any potential safety hazards.
• Monitor all parking areas and associated traffic flow on Lancaster General property.
• Investigate reports of unauthorized persons on hospital property
• Assist staff with unruly visitors and patients
• Assist with training and orientation of new Security staff

SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above:

• Make appropriate recommendations to Security Supervisors and management on methods to effectively improve the Security function.
• Create and participate in crime prevention initiatives in a team effort to pro-actively address security related issues or problems before they occur.
• Other duties as assigned